Coffee Crowd

Today, I purchased a cappuccino with three equals (dine in). Generally, the service I experienced was good and the staff were friendly. However, I have some tips to improve business operations: 1) Automatically provide customers with a tax receipt; customers should not need to ask for one. 2) Have a greater range of non-sugar sweeteners available for customers; not just standard Equal sachets which contain phenylalanine (excess and long term consumption is linked with cancers). Why not offer Stevia as a more natural and healthier alternative? 3) For people who dine in, place sugar and other additives in peoples' coffee for them; It's good service. 4) Provide more newspapers; none were available at 12.45pm. 5) Check in with customers during their dining experience. E.g. "How is everything today?" And, "Is there anything else you need or would like?" I didn't have a bad experience, but there is opportunity for your business to improve and increase sales. I am rating this cafe based on my experiences in Australia and over 10 years of knowledge and experience working in retail. If this was an international rating, it would be 2 stars, but it's important and fair to take into consideration cultural experience.

Surprisingly good coffee! Dropped by Coffee Crowd at Adelaide Central Plaza and I had no idea what a great addition their coffee would be for the start of my day. Not only was the coffee great but the people who work here are super friendly and put their heart into the work. Special thanks to Abdullah Al Mamun for such a hospitable service. If you are near Rundle Mall, do drop by and get a cup of coffee. You won’t regret it.

Visited January 6th. Nice little place in the food court with seating in the court area and in the cafe itself. The toasted sandwiches were delicious and the coffee was nice. The cups though have the tiniest handle and impossible to hold which was annoying as the cup itself was quite hot. At least you know you’re getting hot coffee- plus some burnt fingers.