Thank you Tesco’s Ashby. I was having a mare this morning rushing around getting coffee for staff and brioche for my students. I dropped and smashed jars of coffee all over the floor creating mess and chaos. I apologised profusely and offered to help clean and pay for damages. Staff were so kind, they said get more jars and was told not to worry. You made a rubbish start to the day much much better. Thank you.
Thank you to the lovely lady who has re-picked our order tonight for us to collect. Van had broken down. We offered to collect from van but issues with fridge so they are re-picking it and we are fetching from store. Fantastic customer service - thank you. You folks don't know but I am unable to get out on own to shop as I am on crutches so if you hadn't done this it would have meant hubby bringing me out tonight. Thank you so much for being amazing
Everything in one place anytime of the day very helpful staff and local couldn't ask for anything more
Charles Brooksby very great help .. .......................................................................................................................
Book signing event 3rd December starts 10 AM "the Nana Troll "
Free nana troll mug with every book bought on the 3rd December
Big car park, sadly get a lot of people who feel it’s their right to use disabled bays with not blue badge or Child bays with no child- despite the provision of larger spaces to the rear of the car park - they clearly can’t park in a standard bay!
Store run well - spoilt by the barging of the store pickers who just drive on through - one assumes after parking in the child or disabled bays !
Being an extra the store carries a wide range of products food and otherwise and has a nice restraint and bureau de change (current no commission charged),
Convenient location.
Most staff friendly.
Wow, what a store! Only needed to go in to use the toilet until…..we saw the BATTENBERG SIGN. Mr Kiplings Battenberg £1.75! In tears me and my mate ran to the isle. It was true, only £1.75, £1.40 with clubcard. Finally two lads can enjoy a Battenberg together. Highly recommend. Will return sooner than I should <3
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Yesterday I had a totally uplifting experience with a member of Tesco staff. In the Ashby-de-la-Zouch store, I was looking for the Tesco brand eye soothing spray on the shelves. As an elderly woman, I suffer badly with dry eyes. So I was squinting at the shelf trying to see if I had missed the product or was there even a space, feeling really rough. A staff member who had been stocking shelves nearby then asked me if I was OK. I told him my problem and he said he thought there had been some rearrangements of products round there. He took out his phone and identified my product and discovered it had been moved away from all the other eye spray (go figure), and there it was. This is stellar customer service. His name was Harry and it was mid morning on 20th July. It may seem small to you, but it stands yards above most of the service standards of staff in that store. Please, Trsco, see that Harry is congratulated as restoring my faith in Tesco and put him in charge of all staff training for the whole company. I shop there every week ans usually have trouble getting any help. Staff are chatting to each other and reluctant to interrupt this for a mere customer. Attempts at friendliness are met with snarls and often you hear them moaning they've nothing to do. We need to clone Harry. His attitude, store knowledge, competence and empathy is absolutely outstanding.
Good variety nice and quiet on a early Saturday morning, order and collect service available
Plenty of parking available, all products you need for a weekly shop are inside and the staff are helpful and friendly too
Bigger store being the Tesco extra, which means there's everything sold here that you could possibly need from a shop such as food, beers/spirits and clothing.
There's a massive car park with plenty of wheelchair and parent parking spaces. If you need fuel, then there's also a Tesco petrol station near the store.
Toilet facilities located near the entrance of the store. There's plenty of self service machines for the shoppers with a small amount.
Nice place to shop, had breakfast in the restaurant, but found it disappointing as the beans we're cold and the rest of my breakfast was not very warm. I was really hungry and looking forward to it. Will shop there again but I will not eat anything from the restaurant. Please Tesco's don't plate the food and then leave out to long to be taken out by a server. Food should be checked before it goes out.
Lots of good deals on Christmas gifts ,staff very helpful
Good supermarket but keeps stopping goods that I use i.e was buying Chapattis 6 for 97p stopped them and replaced with own brand 2 for £1.10. 🥺
I've always enjoyed good service here with well stocked shelves, an onsite service station with an attended car wash ..and the staff are both pleasant and helpful - you get the impression that they want to be there. The Cafe in store is well worth a visit too with sizeable portions, dishes are well cooked and they try to 'mix it up' a little bit with different dishes or 'specials' on a daily basis.
This review is for a A worker Called Hilary. I was struggling, carrying too many things and having a bad day. She noticed and came over to offer me a basket and it was much appreciated.
Thank you Hilary 💜
Nice clean store good staff clean and tidy this store is a credit to the company .
Great staff! Helped and guided! I really liked the service!
Not sure why the fitting rooms are still closed, they used covid as the reason to shut which I get, but why still closed
Didn't have the trousers I needed for school but then that seems to be all stores and the ones I bought were for girls on a boys hanger.. yeah didn't fit! But normally great!
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