Emma Louise
On 12/06/18 I ordered a vege burger and other bits. I bit into the burger and it tasted very funny so I spat it out. Being a vegetarian for all my life and not tasting meat or fish I knew something was up. As well as the fact I’ve ordered from Sam’s before and normally their vege burgers have actual vegetables in it..
I rang the shop and at first they were like no you must have a vege burger. And after I was adamant that it wasn’t he checked with someone else and it turns out the burger (as pictured) was actually a cod/fish burger!
I am revolted and almost feel very sick at the thought of having that in my mouth! They are sending another burger however this will make me very wary in ordering from Sam’s again.. thank god I’m moving away soon!
Adil Khalil
It’s now nearly half 3 in the morning and I have got severe food poisoning. I have been in and out the toilet for the last couple of hours and feel really sick. I ordered fish and chips by phone and when I got the there still had to wait for about 15 mins for the food. When I got home the chips were like they had been cooked a week ago dry, hard and tasteless. The fish was oily, soggy, rubbery and did not taste fresh whatsoever. Would definitely not recommend even if I was starving and there was nothing open in the whole of Aylesbury.
Bob Tink
Visited Sam yesterday evening. I ordered the standard Fish Supper. I had to wait 20 minutes in the shop, but I thought no worries at least it will be fresh. How wrong could I be!!!!
By the time I got home 5 minutes after leaving the shop the chips were old and rock hard and the fish was horrible grey and rubbery. Tasteless and inedible. The best part about it was the mushy peas... the rest went in the bin.
Jade Wright
Used to go here loads, partner got food poisoning so tried it again. It wasn’t bad but now this is the second time I’ve been appalled, especially tonight I’ve made an order started eating to notice it was the wrong panini luckily I dished dinner up as it was tuna which my partner is allergic to! I phoned up and said it’s wrong I’ve received the wrong item; the shop said I hadn’t even ordered a panini, after explaining I had and I want the correct order they said 10-15 mins. Over half an hour later I got my panini but by then I had cold wings and curry sauce. The panini isn’t what it used to be either, it was a small baguette half the size of the panini that used to be sold for the same price. Will be giving sams a miss in future.
Haiko Van Der Leeuw
The description, pictures and quantities on their website are dodgy at best, delivery took longer then any fast food delivery I ever had. 1 hour! Food was tough, and dry and they got the order wrong. Don't even bother adding any requests on your order as they just ignore it anyways, even though they give you the option to add a remark. 1 St and LAST time for me.
Carla Stillwell
SAM'S takeaway used to be 1 of my favs in Aylesbury, Their jacket potatoes are lovely
However.... They never answer the phone anymore to us just because we made a complaint as one of their workers had her 4/5 year old daughter running around the place everytime she was working. We felt that a hot kitchen is no place for a child, now they refuse to answer our calls which is a shame really because we were regular customers who would order every weekend!
Also 1 time I ordered a jacket potato and they told me to call back in 3 hours time as they had none in, I called back... they still had none. I waited from 12 until 7pm to get a potato
TrueBlue Servant
WARNING DO NOT ORDER HERE ONLINE. Paid £38 and an hour later got kebab and burger re-microwaved from the other night, with hairs from a balding staff member, and rotten salad. I have the pictures and am sending the hairs to the FDA. Absolutely disgusting.
Zoyaanjum Riaz
very appalling, i ordered from them on sunday evening 10 May was very disappointed. Wedges, garlic bread and chicken bits were all dumped in one box, The Garlic bread was burnt and hard and chicken wings were dry me and kids were very disappointed. i took a picture as well as i couldn't believe that you could receive such an appalling service.
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