Papa Johns Pizza

Great service, somehow I messed up, thinking I'd completed my order for a pizza as well as some sides. The confirmation came but just the sides. I called the store and they went above and beyond to resolve it, suggested I order the pizza as a collection and they would pair up the pizza with the sides delivery. Did this which didn't quite work but at no extra cost they sent the sides and pizza to my house in two separate cars, one after the other. Great customer service.

Initially ordered a delivery on rugby day however the delivery time did not meet expectations and had to cancel the order the manager at the store offered me £10 credit due to the inconvenience however a few days later reordered and had an issue online where it didn't give the discount I contacted Louise the manager of the Barry store who told me not to worry she would sort this order with head office. We all make mistakes and mistakes do happen however the way Louise treated me when things went wrong was outstanding and therefore has kept us as a customer! P.s our order from you last night was spot on and delivered very quickly thank you