Frederick's Pastries

Been shopping at Frederick’s for sometime. Definitely one of best cheesecakes I’ve ever eaten. Their combination cake-cheesecake creations are to die for from chocolate lovers to Almond Joy all scrumptious. Joanne has waited on me a number of times and is amazing at customer service! If you get one of the other girls who are better at caking making then customer service, it’s all good as the cheesecake makes it all better ha ha. Enjoy.

Was craving cake and stopped by for a cupcake. Everytime I have visited I have been compelled by the cheesecake cupcakes although I do not enjoy cheesecake. This time I stuck to my craving and got a regular cupcake…. The cake itself was very dry and crumbly…. And the buttercream was hard and dry (but tastey!!). The overall texture reminded me of a not so fresh cupcake - however, this could be entirely due to the to the fact that the cupcakes are kept in a refrigerated display…. Which, in my experience, often ruins the texture of baked good. Pretty disappointing. However… even though I am not a fan of cheesecake, I can say that the cheesecake cupcakes have always been good (and cheesecake refrigerates WELL!!)! So if you want a cheesecake cupcake this is the place to go. But if you just want a nice, regular, buttercream topped cupcake…. There are better options in town.

So. Today is my 1 year anniversary and we had gotten our wedding cake from Frederick's. It has been in out freezer FOR A YEAR AND I FORGOT TO WRAP IT PROPERLY. We just finished the traditional eating wedding cake on our 1 year AND THE CAKE STILL TASTES GREAT! Yes there was some inevitable freezer burn on parts that were exposed,BUT the inside of the cake was still fresh and tasted amazing. Ladies and gents, if you get married and need a cake that tastes amazing the day of your wedding, and A YEAR LATER, I highly recommend their almond pound. The cake was everything we could have asked for and more.

Extremely poor customer service. My cake topper was having some issues, they tried to charge me for a spoonful of extra frosting for an emergency if the topper started to act up again after I already paid $70 for the cake. The topper looks awful in general because it's a lot smaller than the size of the cake which I expressed concern about when I ordered it. I asked for rosettes but I was told no because they are too big. So now there is a ridiculous amount of empty space on the cake. It's incredibly disappointing. They had no shame in dispensing mediocre product. I'm embarrassed to display the cake at my daughter's birthday tomorrow.. if the topper even makes it through the night as it's already pulling away and ripping the top layer.