Loved our dining experience but there were a few things that could have been better;
• husbands steak was ordered medium rare...but came medium...it might have been sat waiting and thus wasn't what it could have been - was delicious nonetheless
• peppercorn sauce was sweet! I'm used to deep rich flavours and this was overshadowed by sweetness
• mac n cheese lacked flavour even with the cheese topping. I didn't know this could even be the case for a classics staple like mac n cheese. We barely touched it.
• drinks orders were slow due to the bar staff being busy wuth cocktail week. We managed to get two drinks each the entire meal.
The restaurant staff themselves were fantastic and as helpful as they could be.
Loved their take on the cob salad. I had it with buffalo wings.
I ordered fried pickles expecting only fried sliced gherkins but they were actually fried various pickled veggies which was fun.
Overall I would return and be mindful of business etc and try get double drinks and clear feedback on food there and then
Had the most enjoyable evening and the best service I have ever received at a restaurant. I could not fault. Great service and great staff! 1000/10
We had a really lovely afternoon tea here at Chez Mal today November 2022. Sonny our waiter was especially amazing, friendly and very attentive, Chez Mal also had a lovely surprise for us as we were a small group of friends who'd never physically met before. Thank you for making our afternoon even more delightful Sonny.
Quiet and relaxing Monday afternoon cocktail and a light bite. Excellent attention to detail by Antonio who brought our attention to the 3pm drinks offer. So friendly and polite.
Plush modern French brasserie with trendy glass tables. Selection of booth seating and tables. Good selection of modern French cuisine with seasonal and local ingredients. The goats cheese crostinni melted in the mouth and wasn't too heavy. The chicken wings were crisp but the dip was very strong blue cheesy. My chicken breast main sounded larger than it was. The burger was good but you could only have it well done. Desserts were nice but the sticky toffee needed more sauce for the size. We had an offer but the bill was still quite pricey even after the discount. Extremely excellent service.
Absolutely amazing day at Mal maison Spa and gym, we went for my wife's birthday Clare and Katrina gave us great treatments we feel so relaxed, the food and service was amazing at the Mal Basseri, service by Sonny the waiter was so good, he is a credit to the Mal Maison name... thanks again...
The staff at the restaurants and bar are work very hard to accommodate your request. They are very lovely and polite. We stayed at the hotel this week. They do a decent continental breakfast and the service by staff at the restaurants was the best part of the stay. Saturday morning was really busy and I am presuming the due to COVID-19 there were only a few staff on site. However, even under so much pressure they seem very calm and polite.
Although, its not on the menu when requested if they can make non alcoholic cocktails for us they were more then happy to accommodate our request. The only feedback is I would like to see is more options for non alcoholic drinks or mocktails on the menu. I would come back here for a meal if they were to cater for halal dietary.
Great experience here!
The customer service from the staff the male and female who was on duty was so friendly, made you feel very welcome and comfortable couldn’t thank them enough. Food was very nice I will definitely be returning the guy on the bar was also lovely and helpful..thanks guys ☺️
Thank you Sonny for looking after our table today, we had a wonderful afternoon tea and the service was excellent. The afternoon tea was perfect. We will be back for sure!
Chez Mal Brasserie & Bar is a stylish restaurant located in Birmingham, UK. The menu features classic French-inspired dishes with a modern twist, made with locally sourced ingredients. The bar offers an extensive wine list, cocktails, and a range of spirits. The ambiance is elegant yet relaxed, with modern decor and cozy seating options. It's the perfect spot for a romantic dinner or a night out with friends.
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