Jessica Collins-Phillips
+5
Stayed at the hotel about 6 months ago and had the pleasure of eating at the restaurant which was amazing. The food was top quality, well seasoned with some amazing flavours. We're staying again and I was surprised to see the 2 star reviews so felt compelled to write one.
5/5 for bar area once you are inside.. but the car park is a complete disaster, the entrance is odd and tight and has not been designed properly, the barrier will open and hit your car so be ready to reverse once you take a ticket, the carpark spaces are tight and impossible for a larger car or suv..this car park is designed for vw ups! And fiat 500s, the signage to the hotel bar is non existent anywhere in the car park or lifts... hence 4/5. The open carpark before this structure was built was better... also the hotel has failed to reopen the rooftop bar which is astonishing.. to think in a city like bham...there is still only 1 place with a proper rooftop bar now....
Absolutely fab staff and service!! Particularly to Ritvik and Angela who were awesome in proving excellent and friendly services
Afternoon tea was lovely, love the Hendricks tea, could get used to that and the staff were very nice
The terrace team made our day! Beautiful high tea in the sunshine! Thank you Ricardo, Kumara and Aurora!
Lovely afternoon tea with really slick service.
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