craig skelton
Ordered online... Amazing food. Amazing Quality. And even the kids are saying they're full!!! Looking forward to next time!!
Jackie Cartwright
Good quality fish and chips. Freshly cooked. Great staff.. very friendly
Tom B
Fantastic staff. Amazing food highly recommended will be back.
Philip Court
Best chip shop restaurant about!
Use weekly for years amd never a problem
Paul Smith
Excellent food, best in Birmingham, lovely staff and quick service 😀
Martin Powell
Most of us visit different chip shops and this isnt my local takeaway but i call in when passing and it is always great quality food and the best kebabs anywhere. I highly recommend.
Sandra Gillman
Sophie's have just started a value box of hake and chips 6.50 per person what a winner such good value well done sophies
chris george
Fantastic meals and great friendly happy staff . Highly recommended:)
J M
Been going to Sophie's for years and the quality of food is as good as ever.
Lovely friendly staff and I like how it's a family based run business.
Cleanliness is spot on too. Hope they are able to bring the indoor seating back soon as restrictions lift as miss popping in for a lunch.
Dan Trewhitt
The food here is great, but make sure they check what they are giving you against your order. Recently in many of my orders there has been something paid for but missing - last night it was one of the potato scollops in the order. Not of enough value to make the repeat journey to go and get it worth it, but annoying all the same. Don't be put off by this, the food is good, just make sure they match what they are giving you to what you have ordered and paid for.
Rob Taylor
Attended Sophies tonight, staff were miserable to say the least. Ordered small Chicken meat and chips, no salad included, when I asked for it I was told I could have ‘3 pieces’ felt as though I was putting on them, I’m so sorry for asking! Food was edible but certainly not worth nearly 4 quid. Never again, even if they paid me! �
Martin Conroy-Edwards
Absolutely disgusted. Not only by the food, but by the service.
Last night inrecieved the last order before closing. This was delivered to my home. I took one bite into the chicken to find it raw and pouring with blood.
I instantly called and got through to the pizza chain, the gentleman said he would speak to the manager today. The manager has since said this is 'my issue and not his'
I have kept the chicken and taken pictures of it as evidence and an investigation has been opened with Birmingham City Council and the Health and Hygiene Agency.
Not even an apology. Disgusted!!
Sam Cotterill-Pumford
Placed an order and they took the money quick enough, to then refuse me what I wanted. All I wanted was lettuce and mayonnaise in a bap rather than in a pitta but that's too much to ask. Rude staff and poor food. Don't waste your money here.
Pissa Nuranus
Cost for order from chippy has gone up, The price of food has gone up and the amount of food you get is less, makes sense? Nope it doesn't! My 1/4 burger which i asked for salad has a teaspoon of salad on, The COD i asked for looks like a mini fish, Regular salad well pfft, Used to love having my take away night from sophies, Now i pay almost £20 for 2 people and the dog and literally get less then ever, Staff and delivery people are great just kinda had enough with the now less than average food, 2nd time it's happened, First time i let it slip, wont happen a third time!
Julie Whelan
After giving them the benefit of the doubt several times,this is definitely the last time,standards have dropped from both pizza and chip shop,chips rotten,fish all batter and more mini,than standard,I thinking customer satisfaction is not a priority for them at all,after being a loyal customer for 25 years I can happily say I'm done with them!!
Natasha Mihailovic
Got no telephone manor wht so ever really rude food was delivered but cold and pitta bread fell apart not appealing at all will not be using sophies ever agen I'm really annoyed at how much they charge for delivery for cold food and have gone down hill !!! On the hunt for a new chip shop now !
Lou-Weez Hardwick
Appalling. Ordered online and after 2 hours, it hadn't come. We phoned twice and they weren't bothered. We were fobbed off and it never turned up. It ruined an evening with friends. AVOID.
Amy Lloyd
Over £6 charged for mini fish, chips and peas. Amount of chips given could fit in one hand and the tiny dry fish cannot be described as golden, it was definitely brown. Told if wanted a scallop would have to wait 15 minutes. Would accept that for fish but a small potato bit.. ! Used to be a good chippy. Total waste of money now.
Clive Alexander
I would appreciate the owner of Sophie's to contact me. As a regular customer I am disappointed and let down by the service I received this evening. I placed and order at 18:45 for delivery at 19.45. At 20.00 the order had not arrived and I was informed that the order was on its way at 20.15 I called for a second time as my order still not had arrived. I had not been informed of any delay or difficulty in dealing with my order. I received a call from the delivery driver saying that he could not find my address and would I come out of my home to direct him (Not possible as disabled I have never had this problem before) when I received my order it was cold so I called and had the order collected and replaced. When the delivery man gave me the replacement order there was no words spoken not even "sorry for the inconvenience" he did not say a word. I ordered my evening meal at 18:45 and finally sat down to eat my meal at 21:15. I am very reluctant to use Sophie's as it appears that the standard of service and loyalty has gone down. I am very reluctant to use Sophies again.
Richard Alebon
Fast delivery everythin was hot and packed/wrapped individually in cardboard box/paper/polystyrene box not a plasy carrier in site so nothing was stuck together/soggy/sweaty ....very good
Shelbie Hayes
Will never order again I placed an order online to then phone them and to be told they are not doing deliverys but they took my money out of my bank!!! Never ever will I order from this crap place I hope to have my refund asap!!!!!!!
Angela Andrews
Thank you to Chris and all of those at Sophies who provided our food for my sons christening on the 18th October 2014. The food was a big hit and still hot just like you promised! Thank you Chris for the great customer service throughout, we will definitely be recommending you to our family and friends .
Simon Creasey
Don't use the app unless you want to pay 20% more
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