Dipesh Mistry
Coming from a working class background it was suprising to see portion sizes here smaller and the prices higher than I'm usually accustomed to.
For example we ordered a Mixed grill for around £18 and it was one cut for each meat.
The quality of food was obviously very good indeed.
It was a new experience to have the food orders come as and when they are prepared, not as starters then mains etc.
The staff were very friendly and helpful but there were a few moments where they had forgotten to carry out your request.
Also they never seemed to be in a rush.
The dessert was out of this world... Millefoglie is the one 😍!!!
Sabina Cox
Always have a great experience when visiting Fumo. It’s tucked away at the top of Selfridges Birmingham & the wait is never long.
If you haven’t been before, it’s worth noting that portion sizes are more tapas style, but 3/4 dishes to share between two is enough.
Food arrives at random as and when it’s ready and the service is fantastic!
Monika’s journey
Been here a few times, Gorgeous restaurant with amazing decor always popped in for a quick brunch after retail therapy. Food was ok pretty small portion, pistachio was amazing! Abit noisy inside the restaurant as it’s located in the middle of the store and music can be loud.
Helena Mistry
Always busy. Staff are helpful. Food is delicious and are small. Equisite dining experience. I have come here a few timed and would highly recommend. The bruschetta is my favourite.
Fyn Simmonds
The food was DELICIOUS. The staff were so amazing, and so helpful. Expensive but a great place to go with your partner in the evening. Small plates of food so get a couple. Make sure you try the PASTA and the truffle chips, so good.
Anna B
Came here in the summer and left due to no service. This time around we sat at the bar, there was a great vibe and the drinks were exceptional. Had bruschetta and avo salad to keep us going until dinner and it was delicious (bruschetta not very crisp though and loads of tomatoes!) bar staff were very friendly.
A great pit stop from shopping. Highly recommend!
Didi B
Dishes are absolutely delicious and tingle every aspect of the taste buds.
I had the grilled steak and potatoes, my daughter had spaghetti and prawns
The portion sizes are quite small though
Louise Sahota
Great selection of drinks available, service was not as friendly as I thought it was going to be.
Ismat Alhassan
Really exceeded my expectations. Lively little Italian restaurant with affordable prices and great food. The servers were really nice and accommodating and I would definitely go back again.
Athmaja Murali
Holy maloney!! What a great place! After moving to Birmingham from London I have been so disappointed by the restaurant scene here. But this place is world class . I'm surprised the chefs havnt been given Michelin star! The ambience is luxurious and chic, and the waiters are so professional. They were constantly available and knew everything about the food on the menu. What a fantastic experience! AND THE FOOD. This is gastronomy. Unique presentations and served in good time one after the other. We ordered around 6 to 7 items between two of us and everything tasted amazing! It's been so long since I've felt this way. This made my day.
Mia “Mia” Fox
Great customer service, outstanding food in beautiful surroundings!!
Joanna P
On the top floor of Selfridge's with a view over the Bullring, but doesn't feel like you are eating in a department store. Extensive selection of small plates that are great to share. Allergens are not shown on the menu but waiting staff were knowledgeable about gluten free options.
donkey 172
When you say that you’re eating some really amazing food in the middle of a Department Store doesn’t really do this place justice. The food is fantastic and the staff were really something, polite, extremely well presented and so helpful. Make sure you order various dishes to really enjoy and soak up the real experience , it’s not a 1 dish per person gig lol. If you’re in the Bullring or surrounding area you must visit at least once- you won’t regret it
angie shipp
Thank you so much for the most wonderful meal. All of the staff were attentive, polite and well mannered. It was obvious that they knew the ethos of the company and represented the San Carlos brand 100%. The food was exquistie. I will definitely be coming back for sure.
Sarah Franczak
Ate here for late lunch on a Saturday, the atmosphere as always was buzzy. Started with a glass of champagne at the bar and then sat down to a selection of Italian tapas dishes and finished with cocktails for dessert. Friendly service and reasonable prices.
Katy Mercer
Awful experience. It started out well enough - we asked for a table and were told there was a 15 minute wait and to take a seat at the bar. No problem. We enjoyed a glass of prosecco and had a look at the menu and within 10 minutes our table was ready - all good so far. Once seated, our waiter took our order for water, then left us to have a look at the menu. 5 minutes later we ordered. And then we waited...and waited. After half an hour our waiter reappeared and asked if we'd had our food....obviously not since the table was still fully set and there was no food on it! He went to the kitchen and came back with some bread and oil and said the food was on its way....and we waited again...After a further half an hour a different waiter appeared with some food (lobster and a salad) - but it wasn't what we ordered, so he took it away. 2 minutes later a different waiter appeared, but with the same Lobster and salad. again we told him that wasn't what we ordered....another 2 minutes and a third waiter appeared - again with the same food. By this point we are abit fed up - we'd been waiting an hour and that wasn't the food we ordered!?! He asked what we had ordered, so I told him and pointed out the waiter we had ordered with. Of he goes and they have a short conversation - our original waiter then comes back to the table, messes about with the cutlery and asks if we want to order some food! I told him we had already ordered and he replied "I know but I didn't do it" That was it, no further comment from him. I look at him, he looks at me...I was waiting for "my apologies" or "the kitchen are doing it now".....nope, nothing. So I asked to speak to a Manager and without further comment said waiter wanders off. 5 minutes later a Manager appears, we tell him we have been waiting an hour and the food they keep trying to give us isn't what we ordered...Before he can reply, ANOTHER "Manager" appears... yes, he says, there is a problem, but I am the manager and I will sort it out...and off he disappears to the kitchen. 2 minutes later, he's back, with the same lobster and salad!!😡😡😡 At that point, we left. Dreadful experience, not to be repeated!!!
Nat Hol
Been wanting to try Fumo since it opened, but with SO many Great restaurants to try in the city, we only got around to trying there Friday afternoon 3/8. Was looking forward to some lovely Italian food but unfortunately the only positives about the restaurant were the decor and the staff (hence the 2 stars)
We ordered 2 large glasses of wine with olives and four ‘tapas’ style dishes - which were all totally underwhelming and completely bland!!
We eat out a lot, in moderately priced places and expensive restaurants and I’ve never felt SO cheated eating a meal which lacked any sort of flavour - it’s disgraceful when you can only say the olives were good!
This restaurant really is style over substance and if we ever do return it’ll only be for a drink at the bar; will stick to the mailbox / cube and colmore row for dining in the future - where satisfaction is guaranteed!
Sharon Leathem
Looks Beautiful the staff were very friendly, cocktails were very nice but the food I was disappointed, steak had to go back for my daughter not cooked enough then came out Over cooked, we wasn't informed and didn't realise we had to order every portion on the plate separately, I no that may sound a little ignorant but the steak literally came on its own, so we then ordered potatoes and vegetables all very dry. Not what I expected at all sorry.
Siobhan Peyton
Strange concept- so you need can’t order starter and mains separate. They tell you to order a few meals because the portions aren’t very big, but no where on the menu says that it’s tapas. He also said as soon as the food comes out it is served. We didn’t realise that this meant you will be eating at different times. My meal came out 10 minutes before my moms. So by the time her meal came to the table I had finished.
On the plus side- my moms burger was the best she had ever eaten.
Stephen Ibbs
We had a meal there and the food was tasty and they were good with the birthday girl. However we then found a piece of ham in a vegetarian meal. This made the vegetarian eating it feel sick and couldn’t eat it anymore. An apology was made but we were still charged for the dish even though it was left virtually untouched.
Sue Fletcher
A touch of class! Excellent, friendly staff & food was amazing � they were happy for us to just have a lovely coffee at the bar but we ended up staying for lunch too! Lovely atmosphere would definitely recommend!
Ba Na
The food was amazing and the service really nice.The waiter with name Fabio,was fabulous �i will be a regular customer to that place now.highly recommanded!
Giulia D'Angelo
Amazing experience! I come from Italy and I have read so many wonderful reviews so I went there with very high expectation and they were fully fulfilled! The place was so beautiful and the stuff friendly and looked after us all the time. The food was great and the manager suggested an amazing wine. I’ll definitely recommend it for anyone who is in Birmingham!
Nikki Potter
Great for a quick cocktail 🍹 and a nice glass of bubbly! 🥂🍾we didn’t eat so can’t comment on the food .... staff friendly and welcoming! We will definitely return if we in Selfridges again!
Teresa Murphy
Service was appalling... food not up to standard... manager had the nerve to say ‘this steak is medium’ it was so obvious it was well done.. instead of apologising he made a massive issue... creme brûlée was still frozen.. coffee was cold... bruschetta starter with mushrooms was also cold.
All in all not a good day at Fumo... with all the restaurants now in Birmingham... food and service should be consistent... Fumo you let me down yesterday...
Nikki Clifford
Amazing food, brilliant service super friendly waiting staff Fabio in particular!! Would have got a 5 if they hadn’t squashed us all in the same area, would have loved a bit of elbow room ��
Dave Power
Much preferred it when it was a Champagne bar. Service was slow and poor. As soon I had poured my bottle of larger out the waiting staff swooped over and took it away and as my wife was still drinking her £8.50 glass of prosecco I finished my drink i put my glass on the table and again they swooped in and took my empty glass and ran off . Didnt even ask if I wanted another drink. More people walked out due to slow staff . On Facebook when u check in it says cocktail bar yet not one cocktail on the menu .
Over priced and poor service .
Suchandra Mukherjee
I went there in the daytime for a bite to eat and catch up with my two other friends. The ambience was good but marred by a particularly rude waiter who was abrasive, brusque and standoffish and literally snatched the menus off us (perhaps because we only ordered something light).We were taken aback by this rudeness; my friend complained to another waiter and I saw the waiters congregate briefly (with the rude person) and they just laughed it off.
Jade Larkin
I booked a table as soon as Fumo opened for a special birthday for eight people today, we have had a few great times at the old champagne bar and wanted to celebrate in style at the newly refurbished bar. I explicitly stated we were only coming for drinks on the phone to ensure we would be seated in an appropriate area, the lady I spoke with acknowledged this and was fine about it.
Upon arrival, the staff were terribly rude as soon as they realised we only wished to order champagne and not food, they repeatedly made rude comments about the fact that we weren’t eating and were taking up space when they were so busy. Absolutely disgusting, would have received a more superior service in a Wetherspoons!!!
I am appalled by the level of service and most definitely will not be rushing back to be treated like that again, I rose above it but the ladies I was with were very embarrassed and couldn’t enjoy themselves under such pressure. Such a shame as I’m a huge fan of this, usually fabulous, Birmingham chain. Avoid!
Charlotte Underwood
I think this place is amazing. Great food and service, the bar staff are great.
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