Wendy's

Only because the food was to be fresh because of the wait do you get a 2. I understand that this location gets busy and is slow. I decided to order on the Wendy’s app. They had options to carry out, delivery, or drive-through so I selected carry out. So I can walk in get my food and leave and wouldn’t have to wait in the drive-through line. I arrive to get my food; the drive-through line is long like always so I get out to walk to the door another customer says that the door is locked. So I called them to ask if my order was ready because I selected for me to carry it out he tells me I have to get in the drive-through line regardless if I ordered it on the app or not. As I’m still talking to him..He(the manager) says we only have 3 people and he hangs up in my face. So I called back to say I apologize that you only have three people working but I was not done talking to you before you hung up. So I still can’t get my food even though I pre-ordered it? OK well let me get my money back cancel my order and put my money back on my card. They brought me cash as a refund. I keep trying to give this Wendy’s is a chance. This is the last time. Sorry not sorry. Update the app if your not allowing pickup!

I really don't know what to say other than it's just another drive thru restaurant nothing special.. I ordered a frosty and they were two cars ahead of me and when I go to the window the frosty was melted and I asked them to make another one for me because they made it to soon and they refused to do so ! So just hope if you go here that there isn't anything wrong with your order!!

Ive been here before and they close at 12 am I arrived at the drive thru around 11:30 sat till 11:37. No one had taken my order. No one said anything to me the lights were on and the staff was there I called the store and they picked up the phone. I asked if they were open they said he hesitated and said no, I said you guys usually close at 12 he said no we’re closed. Tbh I aint even upset its just unprofessional.