Arrived to a friendly welcome from Jose our room was very comfortable and welcoming. Having sampled breakfast, lunch and dinner offerings we found the food of excellent quality. We would certainly stay here if we come to Bournemouth again.
Stayed at the Pavilion Arms last week. Definitely money worth. The rooms were just so nice and cosy, breakfast was cooked by order as well as continental. I have to specially mentioned the morning supervisor who was always happy, and very welcoming, there was never too much for him. Perfect location, right outside bus stops, near to the town centre and the seafront. We will definitely be coming back when coming to Bournemouth.
Wonderful, wonderful. For the price it was so much more than I was expecting. Jose and his team are running a fantastic pub/hotel. The rooms and attention to detail was so nice, I actually want to go back sooner. The rooms have a serenity you don't often find in a hotel, and the quality of products/furniture choices/colour schemes/bedding was excellent. The pub itself, is large, open-planned and well laid out. Again the design is so well thought out and inviting. The breakfast choice is so good and freshly made, best breakfast I've had in a long time. When I'm travelling I will definitely stay here again and make sure I have dinner in the restaurant. Recommended stay!
Fabulous and friendly. Only stayed one night but they couldn’t have been more helpful before and during our stay. Room was perfect, very clean and stylishly “country house” decorated. Very comfy bed. Breakfast was delicious and lovely waitress was so attentive and welcoming.
Definitely recommend - thanks team
Very suprised by some of the negative reviews I’ve seen on google (though I can still see their score is high overall). We stayed here for 2 nights while visiting Bournemouth and had a great experience. Breakfast was lovely, the fish and chips we had at lunch was really nice too. We were late for breakfast seating and lunch but hotel staff had no issue at all with accommodating. We experienced great customer service from all staff, rooms were clean and stylish clean. Very dog friendly place
Room was above main door way, was abit noisy. However can’t fault the fixtures and bed in the room, was very cosy. Food was a little expensive, I had a salmon burger was very tasty however not worth £17. The bar had a good collection of beers and variety of Gins on offer.
The breakfast that was included was satisfying could of been more generous (one gave one rash of bacon) however the job. They also put on cereals and pastries with a range traditional juices. However be careful there are some choices which are extra like certain juices and smoothies.
Overall would return
All the staff are friendly, welcoming and professional. Lovely atmosphere and very comfortable room. Overall a great experience and we would recommend this as a good place to stay with easy access to lots of local facilities including the pier beach aquarium etc. full marks! Possibly ask for a room at the back if you prefer a quieter night.
A really delightful pub, both interior and exterior were tastefully decorated. Service was quick although drinks were a little over priced. Food menu was more high end bistro (and priced accordingly), however, did offer an interesting range of foods and desserts.
From booking to welcome, The Pavilion could not have done more. Rebecca, the General Manager dealt with individual needs so helpfully, which for me as the person pulling the event together was very reassuring. We were a group of 9 long standing friends and everyone had the best time. It had been a long anticipated occasion and did not disappoint.
I don’t know the names of the lovely team who served our dinner but they were patient and smiling. The breakfast duo of Jose and German were equally great, nothing was too much trouble.
The chefs deserve high praise for the presentation of each delicious course. We thought the standard of cooking was high end. Thank you everyone.
Rebecca the general manager was fantastic! She was super friendly and went above and beyond for us, making my wife feel very well looked after in the pub restaurant despite her restrictive dietary needs. We stayed in a basic double room and it was very nice and clean.
We had a lovely stay, the room we booked was spacious and very clean. We ate in the evening and the food was good and well presented. Breakfast the next morning was also great. We would definitely stay again. We stayed with our two rescue dogs and found it to be very dog friendly.
Friendly staff, clean and cozy room, superb breakfast, good location and parking. Would definitely stay here again if I'd be in the area!
Very relaxing one night stay with our dog.
Dinner was delicious, especially the steak. The full English breakfast also really really good.
Our room was immaculately clean and comfortable, with several very nice touches. We especially loved the treats, shampoo and towel for the dog, alongside a little 'feeding station' just for him!
All the staff were kind, polite and friendly. We would definitely stay here again. Can't recommend highly enough 😃
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