Braintree Jade

This restaurant is so good! It’s very far for me, but I still want to go here often and order different items off the menu. The ambiance is nice and calming. The food is tasty and can be customised a little bit. Basil fried rice is a must try! The veggie spring rolls could do away with a little less basil, but still they were tasty with the peanut sauce. Update: I went again and ordered Pad Thai. And it was AMAZING! I cannot say enough about how tasty it was. I love this restaurant! Affordable and delicious! Definitely a must try restaurant! Update: We went there last Saturday, the restaurant was full and they said the wait would be 20 minutes or so. So we opted to order take out, but when we saw another party leave, we asked one person from the staff if we can have the table. He very rudely sad no and there is one party in front of us. Understandable that they would have reservations, but doesn’t mean he had to be rude. But I ignored it thinking there might be a miscommunication. Then as we were ordering, one more table opened up and we asked again about it, he was very rude again and said no, one party is in the line in front of us. If there was one party in front of us for the previous table, wouldn’t we ask for this new table? Very rude. Next, when were done placing the order, he said we can pick it up in 20 minutes. My friend asked him if by the time our order was ready and if a table would open up, could we have it? His reply, again, rudely, “I cannot predict the future.” I understand some people are not polite, but if you have a customer facing job, you have to be. It is almost as if he was too arrogant about his restaurant being in full demand and couldn’t care less if we turned away from the restaurant. The only thing stopping me from giving 1 star is the quality of the food which still remains amazing.

I went to this restaurant with super hungry. They asked the spice level. I told 3 for my kids. They gave food for my kids with a spice level of 5. We took the food to our hotel and just ate 3 spoons. My kids cried with the spices they added. We throwed everything . Such a bad experience. My intestines got ruptured with the spices. Still recovering. I felt like I never go to any Thai restaurant in my life after eating here. Please think twice before eating here.

Food is tasty, but I'm still to want... they very greedy. in my dash chicken Brackley I see only two pieces chicken, 4 Brackley, one big carrots (slice) and half onion for 11$. Front desk girl 15 time ask and repeated and repeated. But I have only 2 orders. Amazing! One more things, when I change my mind instead out eat in side of restaurant table, they don't give me that. BTW food price was the same. But I eat my food by table anyway! Free country!