Dunkin'

The donuts, coffee, and breakfast sandwich were excellent! The staff were very accommodating when we realized my son ordered the wrong donuts and I appreciate their swiftness to give him new donuts even though it was our fault. From the customers there, it felt like a local neighborhood favorite for getting together with friends in the morning. We were just passing through.

This is the third time and another place now, that they mess up my order. I ordered for veggie sandwich and they give me turkey sausage in it, should have checked but didn't think orders are messed up in almost all Dunkin Donuts. I could have excused if it was only once, seems like other 1 star ratings are similar mess-ups as well.

11/13/21 Sorry but average is good for this place. Since the induction of this store I can't say I've ever had a good experience. I remember when it was a McDonalds that's how many years I've given this place a shot. Different faces same problems. Today I wanted a lg latte the girl said medium, so I already feel like I'm an inconvenience to them, I took the medium (which was good, made well) and and didn't order food like I was going to. She said anything else, but I would have suggested something and that might have gotten the customer back on board. Average is good it is an improvement. I left with out the products and quantities I came for. Felt like a burden. But in all fairness the drink was made well, probably the best drink I've gotten from this location that wasn't made completely by machine. And as a former closing manager of a DD location 10mls away I know how it's suppose to be, I know they don't want to be there, but they are working so do a standard job. Repeat the order back, suggestive sell, because the regular (customer) Infront of me got the service and attention all customers deserve. I spent $4 when my intent was $8+ And tip because former manager.

I got served the wrong order twice this week. I ordered for two iced caramel macchiato with whole milk and got served two regular cream and sugar iced coffees. I didnt realize till i took a sip after driving out and on my way to work. Didn’t think its worth driving back. However i couldn’t reach them through their phone number after several attempts. I will try again to see if i can get my money back or get two macchiatos right the next time and then provide an update.