Sonic Drive-in

Nice group of young people as a staff and they're extremely nice and helpful. GREAT MILKSHAKE (STRAWBERRY CHEESECAKE) and a great burger too! Talk to young man that's a senior in high school. The one that delivered my food. Couldn't ask for nicer matters even told me about what his plans are when he graduates. Now I don't know who that young man's parents are and I'm sorry I don't know his name but you doing outstanding job with that young man. My hats off Sonic and that boy's parents and him as well. The boy was raised with good manners and respect which is rare these days. What more can you say thank you SONIC

I always look forward to a stop at a Sonic Drive-in for my traditional BLT w/ cheese, no mayo, add honey mustard, and a Strawberry Limeade... This location in Brandon MS, however, is one I hope to never visit again. I placed an order through my app and checked in at stall #10. After 12 minutes and a few order deliveries around me, I pressed the buzzer to check on my order. "Yes, I placed a mobile order that is no longer showing in my app, but I have not received it. Has it been prepared?" I said to the young lady over the speaker..... "Okaaay," she said... and then the red light went off on the stall. I waited about 20 seconds, buzzed back in, repeated my request to the respondent, and was asked to "hold on" without a direct response to whether my order had been prepared. After a minute or so, I put my car in reverse to leave even though I had been charged for the order, but then someone came out and handed me the order without an explanation or apology. The first thing I noticed was the time on the ticket was more than 15 minutes prior to me actually getting the order. Next, when I picked up the sandwich, it was completely cold through the foil. No problem....I actually do eat cold food. But when I opened the sandwich, I was completely done.... MY TEXAS TOAST HAD NOT BEEN BUTTERED OR TOASTED!!!! At least my strawberry limeade was delicious. Service this bad was not worth staying at the restaurant to correct or address anyone. There was clearly a problem from management on down. No wonder the stalls were not full of morning drink stoppers. Everyone has bad days or days where things are a little off, but it's a whole new level when bad service is given unapologetically. And the sad thing is... this kind of service without connection or rapport is becoming more of a trend in the service industry.

I felt like something a little different from the other day food burger places in the area. This place delivers with burger, hot dogs, and chicken options. There was a technological glitch with our screen, but the employee made it work. The employees were nice and the food was fast. There were a few more onions in my meal than expected... Not good or bad, just surprised.

It's a sonic.... so by default the food is pretty good when you actually get your order correct... which is where the problem lies.... I have been three times in the recent past and everytime I order food there it's wrong... my last visit I had a very simple order of pickle fries and cheese tots add shredded cheese... what I ended up getting was pickle fries that were luke warm and tots with nothing more than a couple slivers of shredded cheese.... when I requested that it was fixed I was informed that I had to pay extra to get extra cheese... I had ALREADY paid extra for extra cheese as the menu CLEARLY states CHEESE tots... I order CHEESE tots and requested extra cheese.... so I politely declined the order after paying for it and just went home to eat... I am SO disappointed in this sonic because it used to be my go-to for sonic but it had drifted downhill apparently....

I've had enough of the sorry service!! I come at least once a week and always spend no less then 55 dollars!!! Always order pretty much the same stuff and its pathetic how they can never ever remember condiments like marinara when requested or ever fill up the large tater tots and chicken poppers?! Since things are starting to open up... I think I'll take my $250 a month I spend there and spend it elsewhere! The most pathetic looking chicken sandwich Ive ever seen... and horribly slow