Hai Hai

Came here for lunch with a friend. Its a casual eatery, nothing special. I wasn't impressed with the vegan ramen as it came to $20 and didn't look as good as you would expect for the price. The broth was okay but I probably wouldn't come back. I enjoyed the salad and wanted to try more sides like the corn and tofu but they seemed expensive for side dishes. Tofu Bao just tasted like mayo and deep fried tofu with no flavour so didn't finish that. Definitely room for improvement :)

Maybe one particular event but a very poor serviced experience. Went into the restaurant with intend to order before seating down, 4 other customers standing and chatting in front of the counter. Walked pass them and told the waitress lady i would like to make an order but was told to wait outside. Walked out the shop and 30 seconds later told us to come back in, and also being told you can just order from the QRcode while I said I know what I want and would like to order right away, get rejected. I did not make a huge order but a stirred warm noodle with some extra sides to share as we are in a bit of hurry. Was served one pair of chopsticks, then when my friend went to ask for another pair of chopsticks and a small plate she got ignored once, and got them on the third time asking. Fried tofu and karaage chicken is over-fried, and way too over coated. Chicken became dried yet the coating is not thoroughly crispy. Fried tofu was almost full black in color. Won’t deny the fact that they have fairly nice ramen, especially vegetarian broth wise, however would neither say the most authentic one more like a cultural appropriate one. Taste is subjective and really up to personal preference so i will stop here. Writing this paragraph mainly for the way we are being treated as customers. We could notice that the system has changed into more of an automation direction, maybe with intent of efficiency? However no customer ought to share the stress from staff when there’s lack of hands during lunch hour.