Lido Italia

Love this local place but it's inconsistency can be really frustrating. Food has always tasted great but on busy nights wait times are painful. We had a 6:30pm booking and our breads came out instantly, but our mains didn't come out until 7:50pm. By that time my one year old was incredibly frustrated and dinner experience became stressful. Another table waited a similar time to us and when the they complained at the counter, the service staff did not care and just said "it's a Friday night". Last time we came on a Friday night, the wait time wasn't quite as bad but still quite long. They probably need to reduce the capacity of the restaurant to offer service within a reasonable timeframe and hire some more experienced staff who understand the importance of timely service. There seems to be no urgency to get things done. We will only come during quiet times from now on or drive closer to Brisbane for Italian.

I’m not sure if there has been a change in ownership or just a large staff turnover, but the pizza has gone down terribly. Garlic pizza had little cheese and no garlic at all. The Parma pizza also lacked toppings. Plus both pizzas (gluten free bases) were smaller than they use to be. The last time we ate in the restaurant, service was terrible (waited over an hour for our food and it wasn’t busy). The food itself was good though. Not sure what has happened to this place, but it is disappointing.

Ordered bisque and seafood pizza. Both dishes lacked balance with the Bisque too salty and tasted like ingredients from a can. Texture was not velvety and more like a paste. Seafood pizza was bland but did have authentic northern style crust. We combined the two together and tasted ok. Overpriced for the serving sizes compared to other restaurants in the area. Service staff were friendly and it was a clean environment with plenty of parking. Kitchen was slow but I didn't take that into consideration.

The staff went out of their way to find us a table in a fully booked evening (and were very friendly throughout the evening). This gave me hope the food would be worth it. I’m sad to say we were very disappointed. The garlic loaf was ok but tasted like a heat up loaf from the supermarket. The spaghetti bolognese was watery and lacked any flavor. Looked like they doesn’t drain the noodles well at all and was watered down. The chicken carbonara was also very bland. The lemon meringue seemed as though it was been left out for a while or maybe chilled and warmed a few times. Was not fluffy but instead hard and the sugar had crystallized. The beer tasted flat. The best part of the meal was the ice cream. The size of the meals are very large and enough for 2 people to share. Just disappointing the food wasn’t better. Service, proportions size, and atmosphere allowed for 2 stars.