Tingalpa Hotel

After dining in for a family event I was disappointed with my meal. I ordered the rib fillet (medium rare) with mash, vegetables and mushroom sauce. The steak was chewy, mushrooms in the sauce were paper thin and very little of and the serve of vegetables was the same as the kids meal. The waiter dropped the steak knife as he bought food out and said he would return with another. He never came back. I had to cut steak with a butter knife. I ended up stopping at Hungry Jacks on the way home to fill myself up. $37 I should have spend elsewhere.

The venue was nice and well decorated, but entering the building was confusing. The entrance is in the rear of the building, which leads to a bottleneck where you wait to be seated. The ordering process took a long time as well, as there is one counter for ordering beside the kitchen. All the staff were very nice, friendly and accomodating. There’s lots of available parking and a kids area outside.

Our order was forgotten, which is fine, mistakes happen and they kindly offered us a voucher for the trouble. When the food did come out, it was pretty rushed to make up for their mistake, and it wasn't great. Will be back though, as the situation was handled really well and I have been before with no issues.