Bar Merlo

I've mostly had a good experience here. Most of the staff are usually pretty friendly. I only have 3 issues. 1st the coffee; it could really taste better. 2nd is the calling of customer name when order is ready. Make it louder guys, and have the person calling out either try to make eye contact or actually go to the customer if they are in the store. I've waited 10 minutes once, while my coffee was there getting cold. 3rd is the store gets so busy you've got to wait too long usually. Death-star across the road is an alternative for anyone bothered by these points.

I love cafes that don't charge extra for lactose free milk (especially long life). So it was with great disappointment that I learned Merlo has started charging for it. And for 75c extra I find that outrageous so they've lost a star. The coffees are pretty good and it's served with a smile by polite and friendly staff. The place is small but what it lacks in size it makes up in heart. Whenever I need beans, this is where I go. The only downside is because they are small, their range is limited but the bean of the month is always a good way to try a different roast. Just gotta figure out how I can get more if I find one I like.