Gloria Jean's Newmarket

Melt in your mouth moments of joy at Gloria Jean's Newmarket. Their Avo, Danish feta, lemon and pepper on soft bread slice and silky smooth Creme Brulee latte are perfect. Relax and enjoy. Is it as good as yesterday? Yes it is. The sublime union of Avo, Danish feta, lemon and pepper will have joy dancing across your tastebuds. Indulge yourself with a Sweet Moments Caramel Cheesecake slice. Delicious.

Quality control is the first thing that comes to. Mind when I think of this Gloria Jean's. The new owner/manage(who was not in uniform, but a red t-shirt) is rude. He did the normal, would you like whatever extra in your drink, won't be long. To the person in front of me. Short and to the point, which is normal in my eyes. When I approached the counter, I greeted him and I put in my order, he flicked out the eftpos machine and nothing from him was said. I though it was pretty rude and a bit abrupt, but hey its a new owner I'm sure he's stressed out and I should cut him some slack right? Maybe not because our drinks were nothing like what we normally get, my sister said he asked for an extra dollar for cream when her drink already comes with cream, and normally some sprinkles. She asked if it already came with cream then he changed it from cream to ice-cream. When she received her drink it was a sad sloppy mess, while mine (which should have come with cream but didn't) was a bit on the sad side too. When I asked him about it, he became super defensive and raised his voice at me. He said 'what do you want then, do you want cream?' I told him I didn't I just wanted him to know that he messed up the order. I did this incase he was confused, seems like he was not confused at all. For everyone who frequently visits the shop for a coffee, I at least hope that's still good. The service sure was bitter. responce to the owner: I respectfully decline, not to worry you won't be seeing myself or my sister in your store again. Sorry, and a free drink doesn't fix the problem. I would say hire friendly staff, but I'm sure the lack of basic courtesy would just be shown to them instead of the customer. Best of luck with your new business 'venture.