Carindale Hotel

I have waited to review this place until I gave it more chances. 4 more chances in fact. The first bad experience we were a table of 5. Not one meal was right, over cooked steaks, wrong sauces, raw chicken parmigiana, the chips looked like they had been in a hot box for 3 days and our entrees never came. But places have bad days so we tried again several times as it’s our convenient local. Rude staff that look like they hate their job. Last night was the last time this place gets our money. We were a party of around 50 guests and there were still other customers inside. They came around at 8.50pm and called last drinks as they are closing. Well done!! I own a local business with clients always asking for recommendations of places to dine, we used to love Carindale hotel but you’re officially the last place we would send anyone to now.

Get with the times. Before even offering you a greeting, smile, glass of water or menu and aggressive waitress will greet you here asking for your ‘check in’. As we proceed to do this and asked for a menu she retorted that she needs to see out check in first. Here’s a tip guys, you’re there to serve customers not be combative and rude with them. I’ll stick to Manly Deck or any of the bars around Wellington Point instead

A lovely venue to kick back and relax. However, the drinks are ridiculously priced. We purchased a Jack Daniels and coke and this came to $15.60. We also purchased a Virgin Sunrise which is a non-alcoholic drink and it came to $10.40. The drinks are exorbitantly priced, which will make us think twice about coming again.....

We made a booking for the Bistro on Mother’s Day and it was confirmed. Arrived to NO available table for us (8 people). Had to be seated outside at a high table with bar stools - my 89 year old mother found that very uncomfortable and difficult to get up and down off the stool. Food never arrived at the same time so some meals were finished and we queried the other meals. Blamed Covid!! Very disappointing experience.

What a outstanding service! Thank you Riza!! You turned my hole experience around. This is what I call true customer service! Attendive, respectful, warm-hearted and quick. This place can be very lucky to have such a positive & hard working waitress. I hope this place sees and acknowledges your work.