New Farm Confectionery- Relocation

I needed a last minute gift! New Farm Confectionery had the perfect bag of selected salted caramel chocolates, easy online ordering, quick delivery within range. They even catered to my change of address request. Excellent service. I will definitely order again and I look forward to visiting their shop in person. Recommended.

I can not speak highly enough of the friendly & professional service I received from Tom & Hannah when ordering our client Easter hampers. We are a business based in Fortitude Valley, and we always try to support local businesses in our area. The team at New Farm Confectionery take customer service to another level & we couldn’t be happier & will definitely be back for more. Our clients have loved the deliciousness & we can’t thank you enough. Keep up the great work!

Highly recommend New Farm Confectionery if you're looking for a fun and informative, online team building event. Jodie had us engaged with lots of interesting facts about chocolate, the different types and the history. Even though the event was virtual, the chocolate was REAL and delicious! Overall a fun experience for all.

In July 2022 I was given a gift of New Farm Confectionery milk chocolate rocky road(batch 163696, best before 26 Jul 22). Unfortunately the product was very disappointing. Chocolate - The chocolate was extremely sweet(almost sickly sweet) and had a texture that was grainy like undissolved sugar it was also dry and crumbly. Marshmallow - Marshmallow was virtually non existent. What was there, was very small pieces. Nuts - pistachio nuts are nice, but you need to be a little more liberal with their application. Jelly/Turkish delight - The Turkish Delight suffered from previously highlight problems, very small pieces and very scarce. There was however a ginger flavoured soft jelly Lolly that dominated every piece of rocky road. Once you had that ginger in your mouth it overpowered all the other flavours and was not pleasant. To be honest, having been so impressed with some of your other products this was a real disaster. Maybe I just got a bad batch.

Drove over to Newfarm to purchase an extra to a Birthday gift. Picked up what I thought was salted caramel popcorn - as all the packets were just that. I purchased one and it was gingerbread caramel - I did look at that product and they were on a different wall of the shop, had no idea that wrong product in the display. I was disappointed that I had the wrong product BUT the biggest disappointment was the taste - it was horrible, soggy, stale and did not taste like fresh ingredients. Kept it to let people taste and NO-one likes it. Waste of my money and time.

Thank you so very much for going above and beyond and delivering my order at such short notice.My car was at the mechanics and I could not drive in to collect my order ,so I am extremely grateful you could deliver. The young man who delivered and the email contact person who assisted with my back and forth emails were both exceptionally accommodating,professional and friendly.Very easy transaction.Will definitely order again.