Panera Bread

Very good food. Fast service. But i miss the squash soup. Hate that it is only seasonal like so many other favorites. A little pricey as it was almost $40 for 2 people with 2 Pick 2s, 1 drink and a cinnamon braid. It is a great healthy meal, you can choose how they make it as it is made to order and it is fast.

For the price you pay there shouldn’t be missing food items during weekend hours or rude scattered vibes coming from employees . We are human and we all have rough days, but turn that off when you are servicing customers. Panera in general became last resort after they took away the Italian combo which was the one AMAZING thing they had going for them. If it wasn’t for the broccoli cheddar soup I probably would never come back.

So all together I waited a half hour for my grilled cheese and tomato soup. Not to mention when I was at the register telling the male Panera bread employee what I wanted as I proceed to say I want a pick 2 grilled cheese and tomato soup. He charged me for a sandwich meal. No drink. And a tomato soup meal no drink my tomato soup and grilled cheese came out to 18$ where on earth do you go and pay 18$ for soup and a sandwich at a fast food restaurant then better yet wait a half hour for it

I understand that times are tough and businesses are hurting. There is one thing I find in a good and well run business, that is communication both between staff members and with customers. On several occasions I have had issues with rapid pick-up orders. I normally place orders several hours in advance. I have even learned to schedule the pick up about half an hour before I need it. However, no matter how many measures I put in place to ensure my order is ready, I still run into the same problem at this location. I stood their waiting for half an hour after my pick-up time, which I understand this is estimated depending on how busy they are. The issue I have is that nearly every time I speak with someone at the counter to make it known that I am waiting for my order, this is never relayed to those who are handling the order. So instead to ensuring I receive my order after waiting, I must track down my order. Again, this is after I have spoken to an employee, but communication is so poor that they allow customers to wait long periods of time and still have no idea where or to whom the orders go.

I wanted a fast sandwich because I had limited time so I took take out however I wanted a good sandwich so I went to Panera Bread I hadn't been there in years and I wanted to try a couple of new things I got two halves of a sandwich separate 1 was Turkey 1 was chicken salad I had to take turkey Bravo and the chicken salad with the apples and almonds for they were both terrible there was barely any feelings on them barely any meat barely any chicken salad they were not made right they were thrown together I asked for chip I ended up getting bread it cost me $14 for this meal and then I had to wait forever to get it it was the worst experience I ever had at the Panera Bread I will not be back I wasted $14 dollars I threw it out