Kathryn Driscoll
I’m a local to the town and as always The Angel hotel is where I take my friends and family for an excellent dining experience. The staff are all incredibly friendly and professional. The aim is for you to be looked after with care and attention. The decor is beautiful and fun. There is always a buzzy atmosphere. If you haven’t been then go! Even if it’s just to try one of their signature cocktails. Here’s some photos over the last couple of years. Hurrah for The Angel 👼! X
Eva Hooper
I was given a gift for afternoon tea for two and went yesterday. All the staff were very welcoming and friendly taking into account my dislike of mustard and nuts. Was given an extra tartlet instead of macaron. The food was delicious, had to take some of the sweet bits home. The brie and cranberry muffin was amazing, and the chocolate eclaire and tartlet.
As it was a birthday gift we were given an extra bit of brownie with a message on. Lots of teas to choose from and coffee to.
Debbie Swieca
The Angel Hotel restaurant in Bury St Edmunds offers a delightful dining experience, with delicious food and excellent service. The presentation of the food was beautiful, adding to the overall enjoyment. The restaurant also boasts a great selection of wines, allowing you to pair your meal perfectly. The staff provided top-notch service, ensuring a memorable and pleasant visit. Overall, I would rate The Angel Hotel restaurant 10/10 for its delicious food, beautiful food presentation, and great wine selections.
Mark Fell
Tried the 3 course meal with a cocktail for £35. It was excellent. A good choice 3 different starters, mains and deserts. The service was very good. The restaurant is well spaced out with interesting decor.
Great location in the town, opposite entrance to Abbey Gardens. Parking 10 minutes walk at Ram Meadows £3 for the whole day.
Jade blair
Myself and my friend attended Saturday for the afternoon tea. We were greeted very politely when we arrived by all staff and shown to our table. Darren was serving our table and provided a fab service, with a smile throughout. The afternoon tea we received was delicious and a great choice. We would highly recommend and will definitely be coming back again. Thank you all again for an amazing afternoon tea experience.
Piers “DaddyCool” Fuller
Fabulous restaurant in the heart of Bury St Edmunds. Everyone is attentive without being 'over the top'. Superb evening menu which is good value for the quality of food, presentation and service. We really cannot fault this amazing venue. We would highly recommend you book in advance and we will be returning again in the near future.
Richard Y
We love the Eaterie at the Angel Hotel. The atmosphere is great, the service is always prompt and responsive, and the food is outstanding. Items on the menu change based on what the chefs sourced, but it means the food is always fresh and there are always new options. My wife and I have eaten here probably 10 times since we moved to the area a year and a half ago, and it’s been outstanding every time. Probably one of the best restaurants in Bury. 👍
Jo Ward
Lovely decor in a nice hotel in the heart of Bury St Edmunds. Very friendly staff, and as you can see it’s dog friendly too (massive bonus!).
The setting, ambience, and the fire all add to the experience. The menu is interesting, and the food was good. I felt I added quite a lot of salt to mine, but of course that’s personal taste. The haddock was a little greasy. If I could give this place 4.5 stars I would, but for me a 5* is exceptional, so a worthy 4 stars. Lovely way to spend an evening
Mrs Cambridge Vlogs
Absolutely the best pie we have ever tasted! Excellent place to celebrate my birthday, lovely comfortable surroundings and the staff were engaging interesting chatty and great fun. We will definitely visit again - Excellent parking for disabled drivers right out side 3 hours free!
Dorte Harding
We loved the Angel Hotel! Our dog was also made to feel welcome, with a water bowl in the room, and even a squeaky ball treat.
Dogs are not allowed in the bar or restaurant, but we had delicious cocktails and nibbles in the lounge area, and Scooby loved the endless attention from staff and customers alike.
Afternoon looked great, served on 3 tiers.
Breakfast was superb, with fresh fruit salad, pancakes, avocado and poached eggs - and anything else you fancied.
Sarah Carless
Such a lovely space to enjoy afternoon tea. Open fire, soft furnishings. Service was wonderful. Food was delicious. Not many black tea varieties offered, and personally we would have all liked more sandwiches and less sweet things, but that is personal preference. There were only 3 tiny sandwich fingers. All delicious, hence we would have liked more. Glass of champers was an enjoyable start!
Sarah Heale
Afternoon tea at The Angel Hotal was a lovely special treat for New Year's Eve.
We had the luxury afternoon menu with a glass each of champagne, which was a good value edition.
The gluten free selection was just as broad as the regular selection, which was a welcome surprise. The gluten free fruit scones were especially good.
Atmosphere benefited from the buzz of the seasonal occasion. Staff were friendly and effective.
Sara Bamber
Absolutely delicious pie with generous amounts of fresh vegetables, mashed potato and gravy. All in a cool, yet comfy dining room, provided by cool yet charming staff. Short but well constructed wine list - lots of good value options. Highly, highly recommended.
Julie Goss
The Angel was such a welcoming venue. Celebrating a friends birthday we were so well looked after, with some lovely birthday touches, a birthday plate and also a card left at the table. The food and service were both fabulous. I cannot wait for my next visit.
David Chicken
Great celebration for 10 of us at the Angel. The food was amazing and the staff were attentive and helped to make our afternoon special.
David Webb
Went to The Angel for afternoon tea to celebrate our daughter's 40th Birthday. We sat in the Dining Room which we thought was better, food, service and atmosphere all excellent. We all had a very enjoyable time.
Sandra Ellie Usher
Another great impromptu lunch. Lovely food 😊🌸💕Prawn Sandwich, fries and salad - delicious 🤤 great service too ☺️
Tracy Lindeman
We had afternoon tea which was lovely but the service was poor. We had to ask for a clean plate once we have finished our savoury selection, he asked me to keep my knife and fork( had just eaten sausage roll was about to eat chocolate eclair) thought fro one moment I was in a Chinese buffet!! There was no menu, so we had no idea what we were eating, we had to ask for a drink as none were offered! Might have had better service in the Chinese buffet to be honest. It’s a real shame, after 30 years of using the angel as a special treat I probably won’t bother now. We were clearly an annoyance to the waiter we had.
Sarah-Louise Forrest
Just got home from a lovely night spent at The Angel Hotel. Really liked the feel of the place, the decor was great, and the staff were so friendly, helpful & welcoming. LOVED the Wingspan Bar, and the Amaretto Sour was absolutely delicious! We were originally meant to stay in an 'Originals' room, but no hot water resulted in us being upgraded (without any fuss) to the 'Romantics Suite'. It was THE best room/ suite I've ever stayed in, and the roll-top bath & walk-in shower were something else. I would definately recommend the hotel to my friends & family, and hopefully I'll be lucky enough to stay there again �
John Mortimer
Me and my girlfriend came here yesterday to have lunch for her birthday and i must say that the staff were friendly and helpful. The food was presented with excellence and with an outstanding taste. We shall definitely pay a visit here again, I most definitely recommend this place its a lovely place to eat and the standard of the angel hotel is very high. Thank you to all the staff for doing a great job in the restraunt
Jonny Banister
I had the best dinner of my life here the other night. (Veggie) The French head waiter was so lovely and so was the lady. I met the chef after my dinner and he was such a great guy. I have had the privilege of being cooked for by some of the greatest celebrity chefs, this was much better. I cannot speak highly enough about this place. Staff fantastic, food incredible, thank you �
Paula Lushington
We travelled from Ipswich to celebrate my brothers 50th birthday.
The service was excellent, I happened to mention it was his birthday and they were extra attentive. The food was excellent ( I have never had a brownie like it )
Would definitely recommend.
Pauline Gorringe
Beautiful building. Room well presented and excellent facilities. Our roomhad a view over the abbey so were able to watch the firework display from our room. Staff all polite, helpful and only too pleased to assist in any way. Breakfast this morning delicious - extremely limited choice for me though as I have many food intolerences. Great weekend. Thank you!
Talia Bee
What a wonderful lunch my mum and I had on Sunday. From the lovely table overlooking the Christmas Fayre; the brilliant staff, attentive and caring without being OTT (so helpful with mum’s walker, even if we couldn’t make it go in a straight line �);the amazing food (soooo good!) and the chilled, relaxing ambience (quite a feat, given how busy everything was!). Two out of two fantastic meals since we discovered the delights of coach trips from Lowestoft. Can’t wait to visit again and am saving my pennies to stay one day, too. ��
Andrea Woods
Love the Angel Hotel.
Have been a customer for years.
Great service, staff, lovely food and rooms
Charming place.
Kelly Morton
I love coming here. Never ceases to amaze me. Staff are wonderful and the food is amazing. Sunday roast is the best by far. Such a lovely place to eat, drink and socialise.
John Dorling
Some of the best food I have eaten in a very long time. Top marks to the chef.
Denise Newman Everett
Sometimes go there after a meal out for coffee. Always a treat, with nice friendly staff and good coffee. �
Melanie Claire Cole
Stayed there this weekend for our anniversary - lovely hotel and very convenient situation close to shops and restaurants. A beautiful view of the Abbey and Cathedral from our room! A handwritten note and chocolates congratulating us on our anniversary was a lovely personal touch. Would def recommend
David Johnston
Edited after the first paragraph.
Very comfortable stay however my Fiancee & I both ordered steak and being honest it wasn't the best cut! The steak was £28 each & they were both quite fatty & sinewy so unfortunately neither of us enjoyed eating it! The staff were very friendly, professional and helpful. £14 each for the steak would have been ok but certainly no more than this.
I'm editing this review & downgrading the review from a 4 star to a 2 star & here's why...
I believe in first impressions, a service delivered to the standard advertised & suggested (if you go into a 1 star place you should only expect 1 star. 3 star should deliver 3 star & so on...), also a plan positive lasting impression.
When we checked out our bill was quite over & above what we expected for a number of reasons including 2 breakfasts at £14 each having been told they were included in our original reservation costs.
An additional service charge of £10, where does this come from? Wasn't told about it! We're not tight & will happily pay for a service provided it is a) to the standard advertised and b) clear & upfront.
My Fiancee then went to complain & the FOH made it rather difficult however £28 was eventually refunded. The Assistant / Deputy General manager refused to acknowledge that the breakfast should be included however he was then corrected by a junior member of staff. He then said 'Ok Harriot will sort your refund' and walked off. No apology! By the way, the breakfast was worth £8 at a push.
Therefore our last impression of The Angel Hotel isn't a good one sadly.
Kevin Wiltshire
Overnight stay, staff very friendly and attentive (although one of them managed to spill drink over my Wife) we took our dog and the hotel was very dog friendly. However the room was very poor for a four star hotel, poor decor (mastic around the bath and shower had turned black in places, mildue. NO HOT WATER in the evening and the morning, when I reported it I was told that they do have a hot water problem when everyone is trying to use it at the same time!!!
Kevinrother
Nice place for lunch. Excellent service and friendly atmosphere, lovely sitting in the lounge by the fire.<br/>Only had A snack with coffees but I was impressed by the service for such a small order.
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