Dunkin'
1 White St, 02140 - Cambridge
Cafe
Verified Dish
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Google Reviews (8)
I'm legally required as a New Englander to give Dunks a positive rating. Yes there is a better cup of coffee and donut out there to be found. But that's not always the adventure you want when you are on the go somewhere. Medium hot regulah and a crullah and you're good to go!
Google
They were alright. Their bathrooms were locked and required the person working the front to open it for you. The cleanliness is pretty bad as the floors looked dirty and there were paper wrappers and stuff on the counter. Otherwise it was like any Dunkin you've been to.
Google
Staff seams lost, products never come out with consistency.. but hey.. its a dunking Right?
Google
The woman who does the cashier wears her hair in a pony tail, tan skin.. she is extremely rude and just plain mean. She doesn't speak good English and gets mad at the customer when asked her to repeat hersef! Awful customer service
Google
The management team is awful. The manager is extremely rude she has no customer service at all. Some of the employees are kind but you can tell that the manager is just not nice to them. This location is convenient which is the only reason I go here.
Google
Possibly understaffed (or closing time?), was a bit busy for the amount of staff when I went. The new brew Explorer Batch is pretty good, tried it w/the toasted coconut flavor. Feel bad the girl at the register had to fresh make a batch though, had no idea they were out!
Google
Below Average. The staff is very rude, and direct. I order a sandwich, and its throw together the bread is supposed to be toasted it wasn't. When my order was done it was literally thrown at on the table. The man making called my number, and reading his eyes seemed very dismissive. The standards at this location is gone. So is my service. Hello Panera !
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Google
The charge was 12 for a coffee, a sandwich, and a donut. My moms coffee was a small instead of a large, and the wrong type. And the sandwich had some completely different order. But my donut was fine. The homeless man loved the sandwich. Just realized the coffee my mom got is black, she did not order that and it had no sweetener which she asked for. THE EMPLOYEE WAS RUDE. A guy named Asha was super nice though but the dark skinned lady had a nasty attitude and was rude and ignoring us. My mom knows how to deal with Karen’s though. It was pretty funny. I would love some replies, my discord is Splat<3#4649
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Google
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