Dunkin'
1001 Massachusetts Ave, 02138 - Cambridge
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Google Reviews (8)
Service was friendly and quick when I went here for the first time, but location was a little run down. It was also unclear what the hours were and there was only one person working there.
Google
Service can be slow even when they are not even busy. Sometimes their employees will ignore you and do duck all! They almost always over fill my cup with ice after I tell them light on the ice. Not nearly as bad as the one that was in central Sq that closed, but the employees just make me feel miserable here.in all, I'd rather walk to Harvard if I am craving a Dunkin's fix.
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Google
A couple people walking around the register and no one decided to take my order. One guy near the register I guess was done for the day and told his co-worker, “hey are you going to take her order?” She looked right at me and said, “no I’m not.” I left right away and didn’t even bother. Energy there isn’t inviting to say the least.
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Google
The machine was down for the night so could get my favorite drink. Got the new Strawberry refresher drink. Pretty good not too sweet. A long wait only 1 worker.
Google
Guy working today too busy on the phone to do an order. 🙄 wouldn’t go here if it wasn’t the only option lol
Google
I went this morning to this location asking for 2 cappuccino and large iced water. the manager wHo’s name RAM said the tap water cost 💲 1,07 !!!!!!!!!!????
First, I been is this location a couple of times, my office is across the street from this location, they never charged me for the water until I saw the manager this morning!!! I asked him why he didn’t listed in the menu to make it clear for the consumer and his answer is I can give u a receipt of it!!!! He wasn’t nice/ he made my morning bad! No smile at all!!! He said both small and large tap water cost $1,07 dollar! If this true then it should be on the menu!!!! I’ll take this issue to my social media ( this is agains the Fair consumer right!
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Google
No one is in the front and is coming to the cash register. Been here for like 5 minutes yelling for assistance. This keeps happening.
Google
Order was wrong 3 times and employees were not friendly. Will not be back to this location. Visited 10/15/21 at around 11:30am.
The manager did end up fixing our order, but overall had a horrible experience. It really shouldn’t take that long to get a simple order right.
Google
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