Sarah Adebanjo
Fine dining in the city centre, the chips was 💯, chicken was well spiced with a variety of sauces to choose from.
Tammy Bowen
Lovely food, fast service and seated straight away (around 4pm we went). Very enjoyable!
David McArdle
As always, great service by staff. Food is always exceptional. 💙❤
Matthew James
Visited here on Wednesday last week
The app was down on arrival but we were told by the manager on arrival. The service from the manager and staff was excellent. Very helpful and informative. The manager gave us a discount for the issue with the App and till system. The food was tasty
sudarshan ganeshan
I would like to thank Emma who made my experience wonderful her cheerful smile and help with placing us at the table and guiding us with our order. The quality, quantity , ambience , availability of various peri peri sauces and cutlery was great and give Thai place a 5 out 5 . This is better than the other two Nando’s stores one in brewery quarter and other in cardiff bay. Highly recommend visit this location if you are in cardiff over the other 2 locations.
Sammie Mahoney
Very helpful and friendly staff. Tables and cutlery were clean despite the quick table turnover. Food was lovely not overcooked.
Debbie W
Great atmosphere, staff were lovely. Food not the best. Cold chips and dry chicken. Maybe an off day as normally Nandos are great
Emma Smith
Wonderful service and good food yesterday in a busy Nandos ahead of the Harry Styles gig. Manager went out of his way to look after everyone waiting to go in and was attentive to us when we sat down re: allergy. Thank you.
Andy Crick
Typical Nando's great food, good service, covid19 restrictions mean a wait of around 30 minutes, but the virtual queue allows you to leave and wander around the shops while you wait. Unfortunately the bottomless drinks have to be given by the staff now, so there is a small wait to catch the attention and have it delivered. Love the chicken and the corn on the cob.
Sunshine
Fantastic restaurant , amazing food , good prices , great staff , lovely faces , tidy , polite and very helpful , great management thanks all
Robin Clarke
Everything was great. Lovely food, quick service and enjoyed atmosphere.
Linda Thomas
Lovely food.. 😍 Very satisfied with the quality and quantity.
Ryan Fernandes
Amazing wrap and burger, the rainbow salad was bad I think lol unless it's just my taste buds.
Rebecca Stainton
Really clean and tidy place to eat, 2 floors and plenty of staff to serve and help you, food was 10/10 as always!!
Cerys Thomas
It's still a cheeky Nando's .. it's just different!
No queues outside any more, instead you need to scan a barcode at the entrance to get your place in the queue and you'll be informed when a table is available for you. We had a seat upstairs, the host told us to go upstairs and tell the greeter it was table 11 and left us to it, but when we got upstairs there was no-one there and table 11 was the first one, so we just sat down. There are now barcodes on the tables as well to order food. Just a note - you need an account to order your food so it's easier to sign up before rather than doing it there. So, barcode food ordering. Even with a reduced menu, there's still pretty much everything you'd expect from Nando's to order from, not sure what was missing! I guess it's just a little anti-social, everyone's head in their phones whilst ordering, less conversation. The system all worked fine, orders are placed and food is brought over.
I guess I'd prefer a little more interaction from staff - as there was no-one to greet us at the table we weren't explained to how the drink refills worked, did we have to order on the barcode each time or ask someone in person with the same glass? We never found out. You're basically just left to your own devices, there's no interaction apart from when your food is brought to the table and you're asked if you need condiments. You don't see any other staff milling about and you there's no-one around to approach.
Food wise, always a good standard from Nando's - I had butterfly chicken, tenderstem, salad and split a spicy rice with a mate. All lovely food. They don't do balsamic vinegar anymore which was a shame. Like I say, it's Nando's, just different. Personally, I might just order online for click/collect or a home delivery next time.
Julie Mcgrath
staff lovely .. not sure about being called HUN every 5 minutes ... food was OK .. but found it was expensive for the meal we had .. chicken rice salad .. very small salad !!!! I won't be running back
Emma Greenberg
I went last night after a bit of shopping
The staff are incredible and very helpful as I needed to sit on the ground floor as there are two floors
Amanda who served me was very kind and patient with me
Justinya the manager also incredibly kind and fantastic customer service helped me get a drink and my cutlery
I'd go back there when it's not too busy
The staff I named were autism trained I feel all staff need this training as there are a lot of people of the spectrum that like me want to eat out and have a great experience
Thanks to the staff at Nando's
🙏🙏🙏🙏
Alan Robertson
Was the worst nandos i ever had we had medium quarter chicken and half came out plain peri peri chips had about a tea spoon of powder lumped on the top they took it back then just poured sauce over the top made the chicken freezing never again stick to the Llanelli or swansea ones
John Evans
Top quality food music a little loud while trying to order made hearing the staff a little difficult but overall excellent
Claire Knight
My first time at Nando's and I wasn't disappointed! There was a que outside but we were seated within minutes, the food came really quickly after ordering and it was piping hot and delicious! Highly recommend the sunset burger! Staff were well presented and courteous and I will definitely come here again when in Cardiff.
Julie Vincent
Love Nandos -even options for veggies on the menu-had to deduct points on this visit as they were out of Pinapple and mango juice.and customers had to wait for lemon and herb dressing upstairs it still gets 8.5/10 �
Ayesha Ali Khan
Beautiful food. Had the sunset burger garlic bread and fries. Had to wait 10-15 minutes but it was well worth the wait and price. That red pepper chutney was awesome. ��
Francesca Boeser
Really disappointed with this particular branch of Nandos, came in on a quiet Thursday afternoon. Staff barely acknowledged us and said the bare minimum when seating us. The food was disgusting, soggy chips and garlic bread and to top it off both me and my boyfriend found hair in our food. Not a single person came to ask us is our food was okay and as we left no one said goodbye. Really such a shame this branch isn't up to scratch. And to top it all off when we were leaving we saw a member of staff stood in the kitchen area with a thick black beard without a net on leaning against a surface area in the kitchen which could of been the source of the hair in our food. I understand that beards may be trendy and cool right now or people may keep them for religious reasons but I've worked in hospitality for years and men are told to either shave them or wear a beard net when working with food. I'm not normally a person to write negative reviews or try and slander a companies reputation but I believe this is an important hygiene matter that the management a Nandos need to know about.
Rachael Peake Williams
Although there was a small queue when we arrived at St. Davids Cardiff, we didn't wait long to sit down & be served.
Food arrived shortly after lovely & hot, "how I like my food".
Staff very welcoming.
Susanne Banks
First-time at Nandos anywhere. Had butterfly chicken with a mix of sweet potato wedges, coleslaw, salad, rice and sweetcorn. Medium peri peri sauce on my chicken. Loved it all. Will try the next level of heat next time or a whole bowl if rice.
Claire Williams
My 1st visit today and also to celebrate my bday. Hospitality was the best. Had a lovely meal
Will go back again xx
Ceri Fraser
Food was good ok if temperature is an issue it was served just on the acceptable warm side of hot but could have been better. The triple burger was meant to be medium peri peri but it may as well have been totally unseasoned and bland. The best thing of the night was the peri peri seasoned fries. Sweet potato wedges fino side were over cooked and soggy. Toilet facilities were grim. Felt dirtier leaving them after washing my hands than I did going in.
Andy Earls
Nom nom nom - lovely chicken, bit of a wait but well worth it
Chris Page
Lush food as ever and despite being busy the staff were friendly and helpful.
Maralyn Michael Haines
First time in Nando’s. Service was spot on and food was presented well and delicious. Staff very friendly and helpful
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