Sheetz #263

This place has extremely good food and service. One employee that particularly demonstrates World class customer service is Ryan! This person made my day. I am telling everyone to buy only from this location because I feel that every dollar I spend here whether it’s on gas or merchandise, it’s well worth it. Thanks for the Amazing experience Ryan! I hope this person gets a raise or promotion. All Smiles Here! Thank you

EDIT: Called back around 6:30 and was helped by the MOD, I can’t remember her name (Tasha, Tina?) but she was very helpful. She explained the previous manager was in training and apologized, offered me a refund, and to remake the food. Conflict completely resolved, I felt very considered and am happy this is my neighborhood Sheetz! Sorry to the other manager, and good luck in training! We all have to start somewhere! ORIGINAL: Not very happy, ordered a salad for my lunch at work (Sheetz is the only place open at 3:40). I picked up my food (in a tied bag) so I didn’t open it to check it. I ordered a grilled chicken salad and my receipt shows it as grilled chicken, but I have steak in my salad. Not a huge issue if I ate beef, but I don’t. Mistakes happen, which I understand. When I called to get a refund (as I do not have time to go back and fix the order), took me a few calls to get anybody. Rang through twice with no answer. When I got ahold of someone, Stacy was very kind and placed me on hold for a manager. After a brief hold, Stacy came back on and asked me to call back at 6am. When I asked why, Stacy informed me that “***** was too busy” to help me and she “honestly wasnt sure if she even knows how to fix the issue”. This is, obviously, unacceptable. Not only was my money wasted, but so was my time and I now get to go back work without eating. Thankfully, there are only three more hours left of my shift. Very dissatisfied, more so with the manager’s response than the mistake with the food. Mistakes happen, blatant disregard for your responsibilities is unbecoming of a person in a management position. I will be calling back with, hopefully, actual resolution to my issue.

Cheapest gas even than other Sheetz! Located at Route 11 (Ritner Hwy) at Route 465 (Allen Rd) one block west of 81. it is high volume commercial area with gas 2-4¢ cheaper than surrounding stations and even more if you have a Sheetz loyalty card! *if you like my review please like me. As a top Google Guide my rating depend upon you liking my honest andbhrlful reviews.! Thanks. Two large fueling bays, a car wash, and vacuum stalls. Inside is the largest store I have been in with a beer cave and eating area. I often plan to gas up here when I travel up and down 81.