Pho Da Lat

Ate here for the first time late on a Saturday afternoon. I had the roast duck soup special (minus the onions, scallions, and celantro), my wife had the beef soup, and my daughter had the vegetarian soup. They were all good. The place was not crowded, and the staff was very friendly. It is located in a small plaza with several other stores, but there were plenty of parking available.

How can this restaurant got 4 star ratings? We just gave a dinner there. We ordered 2 special phos, crab Rangoon, pork skin spring roll and 3 milk teas. 5 ppl we got only one glass of ice water, no chopstick & napkins until asked, pork skin spring roll just wAste of money… don’t even try this plz, pho is ok.The waiter is the worst, I don’t know he is new or not, always need other waiter to remind him to do things. All these ppl gave 4 stars… I think they don’t never have Vietnamese food before. Won’t back again.

I come here a lot with my family, the food is good but they seriously need to have the waiter and waitress write down the orders because they constantly get our orders wrong. So and yesterday was a huge disappointment my 3 year old daughter loves the lo mein here but she is allergic to bean sprouts, I ask the waiter for lo mein no bean spouts please and repeated myself because she was hungry and I didn’t want them to get it wrong. It comes out and there it was a plate full of bean sprouts in the lo mein. I politely asked for a new one, waiter brings back the same plate with less bean sprouts, so what they did was picked it out and gave it back. Again I told the waiter I wouldn’t even bother asking for another because I was over it but my daughter really wanted her so I asked for another they said ok sorry. So what I did was I grabbed a bell Pepper from the plate and took a bite out of it and wanted to see if they would actually make a new one after the third time. Comes back third time and they took all the bean sprouts out and GAVE BACK THE SAME PLATE WITH MY BITTEN BELL PEPPER. After this I’m totally done they don’t take allergies serious and they can’t get orders right and it was extremely disgusting and disrespectful to bring back the same plate three times. Owners need to know about this.

My experience at this place was ok to begin with. The atmosphere was ok and the place was clean. We were seated immediately and were given our food just as quickly. The downside to this place was that the food was not very great, it was lacking flavor and the condiments were lacking (they did not have the usual Asian condiments i.e. chili oil or pickled jalapenos). The crab rangoon was basically just cream cheese, the pho was ok ( lacking the necessary condiments) and the flat noodle dish was lacking flavor that couldn't be helped with hoisin and siracha sauce. The biggest downside was the waitress. We got overcharged for a meal and explained to them what was written on the menu and she made an excuse that did not make sense. Then another waitress came over and kept saying how we were wrong, when the menu clearly said the price was $10 and an extra dollar for seafood. They charged me $15 dollars when it should of been $11. I understand that it is only $4 dollars but the waitress refused to listen and they lost a future customer.