Villa Italian Kitchen

I don’t typically review food court establishments but this was the best pizza AND service I’ve ever had at a food court. When you think of this type of setting, usually you’re not immediately wondering about how the service is because your interaction with the staff is limited. The man behind the counter (receipt said name is BJ Karju) was by far the most personable employee I’ve ever encountered in the food service industry. Not only were his food recommendations spot on, but he took care with each customer ahead of me to efficiently ensure the satisfaction of their meal while not slowing down the checkout process. His charm and eagerness to help each customer was admirable. I don’t live in the area but I would make the three hour drive just to eat at this establishment again and encounter this employee. Thank you for a great experience. This place made my day.

I just stood at the cash register for 10 minutes waiting to order a lunch. There is a ding bell to get an employee’s attention. I rang the bell twice before an employee at a neighboring restaurant yelled over to me “be over there in a minute !” After waiting the ten minutes I gave up and left. Terrible service