Oladapo Odeleye
Everything here was really good - the staff, food and atmosphere. Bang in the town centre.
Oliver Burley
Perfect atmosphere, the food was spectacular and I barely had to wait 5 minutes, the spice description was spot on, staff were very respectful and every Interaction I had with them they had smiles. Will go there after college almost every time. 👍
Cristina Iancu
I recently had the pleasure of dining at Nando's and experienced service that went above and beyond my expectations, all thanks to the incredible waitress named Theo. I am absolutely delighted to write this review and express my utmost satisfaction with the outstanding service I received during my visit.
From the moment I walked through the doors, Theo greeted me with a warm smile and made me feel instantly welcomed. Her positive energy and genuine enthusiasm for her job were contagious, creating a wonderful ambiance throughout the restaurant. It was evident that she genuinely cared about providing an exceptional dining experience for each and every customer.
Theo's attentiveness and professionalism were truly remarkable. She anticipated my needs and ensured that I had everything I required throughout my meal. Not once did my glass go empty, and she was always ready with a friendly recommendation or to answer any questions I had about the menu. Her knowledge of the dishes and ingredients was impressive, and she took the time to explain the various options and provide personalized suggestions based on my preferences.
What truly set Theo apart was her genuine passion for customer satisfaction. She went the extra mile to ensure that I was completely satisfied with my meal, constantly checking in to ensure that everything was to my liking. Her ability to make me feel valued as a customer was exceptional, and it made my dining experience truly memorable.
Theo's efficiency and attention to detail were also commendable. Despite the restaurant being busy, she never appeared rushed or overwhelmed. Her impeccable timing in delivering each course showcased her skill in managing her section with grace and precision. She effortlessly balanced her numerous responsibilities while still providing each customer with undivided attention.
Beyond her exceptional service, Theo's friendly and charismatic personality added an extra layer of enjoyment to my dining experience. She created a warm and welcoming atmosphere, making me feel like a valued guest rather than just another customer. Her infectious laughter and genuine interest in her patrons created an unforgettable experience that exceeded my expectations.
In conclusion, my time at Nando's was elevated to new heights by the incredible service provided by Theo. Her passion for her job, attention to detail, and warm personality were truly exceptional. I cannot commend her enough for her outstanding service and the positive impact she had on my dining experience. Nando's is fortunate to have such an exceptional waitress on their team. I highly recommend visiting Nando's and requesting Theo as your server – she will undoubtedly make your experience a delightful one!
Thank you, Theo, for making my visit to Nando's truly memorable. Your dedication to providing exceptional service deserves the highest praise.
Laura-Louise Nevard
Great friendly, helpful staff! Extremely quick service of our lovely food that was served with a smile. There was nothing the staff here found was out of their way to do. Every thing was done with a smile
Johna Wright
I love Nando’s so much and always have to get it when I’m in the UK! the chicken is always very tasty and fresh, and the peri peri sauce is literally one of the best sauces ever. I also love that you can buy the sauces by the bottle as well. highly recommend!
Livia Kuga
We ordered a whole chicken to share in two with 4 small sides. The plate was marvelous and It came out quickly. We also ordered a bottomless coke. We paid less then 30 pounds (~15 for each)
We went in lunch hour, so It was a bit crowded, but the service was good anyway.
Luke Batley
Ordered a sharing platter, no bones. The wait was a little long for our liking, but it was quite busy. The service I thought was particularly friendly, and the food was of very high standard as I have come to be used of at Nandos. The only negative was that the fries were a little cold by the time they reached our table. Unfortunate, and leaves room for improvement. Worth a visit though of course, especially if you are in the mood for chicken done right.
Oliver Findlay
Okay branch, great attentiveness to allergens, but the place felt cluttered and unlively. Its not an issue as the food is top notch!
Lion 1708
Always a pleasant experience at Nandos. Good food and friendly staff. Quick service but food always hot and delicious
Lois Eunike
Nando's is the best,, everything in here are always my favourite.. the food, the service, the location.. never have enough about the extra hot peri - peri sauce.. its kind a my healthu fastfood style
Denisa David
I’ve been here today with my friends. The food was extremely delicious, plus it was the first time when i tried the carrot cake, absolutely delicious ❤️❤️❤️. Amazing service and amazing food
The Review Guy
Went for the chicken and halloumi wrap, very nice. This particular nandos looks deceptively small but there's quite a bit if extra seating towards the back, and also has views of the Colchester water tower "jumbo".
Jason Edmonds
Nando's is one of my favourite places to dine. We are regular customers and usually attend at least once a week. On Saturday the 11th February me and my fiancé went here around 9:00pm. We went to order our meal and so I walked to the counter to which a lady from behind the till walked off and went somewhere. I was left waiting around 5 minutes for someone to come to the till to serve me even though members of staff could see I was waiting to be served. The Kitchen staff did see me waiting and had to shout for someone to come however this was not a good start. I then ordered our meals, once someone arrived, which were both double chicken pita's, this was messed up and we both received wraps instead. We didn't raise this as the restaurant was busy so we thought we'd give the wraps a go. We usually ask for mayo once we've received our meals, so as normal we asked when the lady brought over our meals. We waited around 10 minutes and by this point we had still not received our mayo and continued to watch the lady serve other tables and attend to other diners. We thought she must have forgot and so asked another lady. Yet again a further 5 minutes had commenced and still no mayo. Once again we watched as she served other tables and attended to other diners. To our disappointment we asked another member of staff. We asked a young man if he would bring us some mayo. He then went and seated some new customers and after around 5 further minutes we received our mayo by which point our food had gone cold. Once again we could see that it was busy and so didn't raise this with a staff member, however it should not have taken 3 members of staff and over 20 minutes to receive some Mayo. We continued to eat our meal which we didn't enjoy as much as usual due to the fact it was cold. Towards the end of our meal I noticed that my chicken was pink inside. This I had to raise with a member of staff to which we were told it was a burst blood vessel and would be fine. Regardless this put me off my meal and I was unable to finish. We were offered another wrap to take away which we did accept however did not eat this. This did not change the fact that my experience at Nandos was ruined I have been a loyal customer and always enjoy going to Nandos however, I feel that we have been greatly let down by the service and quality provided that night. This was unacceptable and I don't think going by what I witnessed on Saturday that I will be returning. Which is a great shame.
Andreia Araujo Evans
The staff in Nandos Colchester were wonderful! I phoned to book a table to surprise a friend on her birthday. Explained she had some health problems and need an uplifting celebration. The food was great as always and it was served promptly. The Manager Andrea Blue, was great, super attentive and helpful. To our surprise after our dinner we were pleasantly surprised with a slice of cake with a candle, brought in by the manager!!!. A wonderful random act of kindness. Thank you Andrea for making my friends birthday celebration a lovely one. X Nandos we love your chicken �xx
Diana Warren
Love the new supergrain salad side � food always fast a good ... great place for a quick bite ... healthy or not
Nikki Gordon
Usually love Nando's, the food,the staff lovely. Unfortunately I ordered a take away Nando's and half my order was missing � I was missing my halloumi, my garlic bread and my chips ... and my super grain didn't have any avocado sauce. Sadly I live in the outskirts of Colchester so going all the way back was just not worth it. Sorry Nando's Colchester... very disappointed.
Michael J Brennan
Food excellent. Disappointing floor staff. Had to be reminded while they were chatting amounst themselves, that my food was waiting on the hot plate for about 10 mins.
Stacey Farrington
Kyla meadows and I came yesterday. We were Nando virgins and hugely pleasantly surprised. The lady on floor was so lovely was so warm and I said thankyou and she hugged me which just shows how lovely they are. We felt comfortable. We felt the only ones there yet it was busy. Went to the toilet and smelt lovely and was clean. I'm a huge stickler for a toilet. If a place takes pride in a toilet you can bet your bottom dollar that the kitchen is clean. Thankyou so much. Couldn't pick on anything was all lovely thankyou xxx
Natalie Cooke
I popped in yesterday with my two children (2yr old and 1yr old) which can make lunch out pretty stressful but the waiting staff where amazing they where so friendly to the children didn't make us feel a pain when they made a bit of mess and helped with my buggy they made us feel so welcome it's defiantly the most kiddie friendly place we've been, our food came out very quickly and we all enjoyed it I think the male waiter was Aaron and I can't remember the female waitresses name but they really where lovely so thank you!!
Rik Bennett-Barnes
What an awful place. The food was pre-cooked not fresh, the main course came out virtually at the same time as the starters. I was promised chicken with crispy skin coated in a sauce that allegedly " is like tackling a ferociously fiery dragon"; more like dry chicken with soggy skin in a slightly warm in seasoned gruel.
Andrea Blue
Food was delicious, hot and came out quickly, team were on form. Lovely meal with my boyfriend. He may not like it spicey. But enjoyed his half chicken, we even shared a lovely bottle of Rose ❤
Andy Johnson
To busy and to many tables felt like a sardine the food was ok but nothing special considering the price wont be back
Alex Brown
There was an hour and a half wait for what I wonted to order so I had to change it,our starter and main meal came out at the same time. So we where in and out in 35 mins
All in all if you wont fast food Nando’s is the place to go if you wont to go out for a meal I’d stay clear from Nando’s if I where you ....
Louise Holman
Only my 2nd time at Nando's and wow the food was amazing and staff were all so friendly
Matt Bilton
I go to Colchester nandos all the time with no issues but last night was awful. No clean cutlery in any location, i had to ask twice for knife and fork then when food arrived i was still waiting for forks. Had to ask twice to get fanta drink turned back on because it ran out. Staff wandering around and chatting while theres food to go out and im stood there waiting to place a order for ages while they chat instead of getting orders done. Just felt like the staff couldent be assed last night. Food was great but was a little annoyed with service.
Jonn Casey
Was quite disappointed tbh .... 40 minutes for food to come out, paid for something I didn't want and ended up having, friend asked for some mayo as they didn't have any bottles that took 15 minutes as waitress was reminded, sunset burger could be bigger too... like looks and tastes great but damn was it not filling at all .... gutted normally love a cheeky Nando's :(
Zoe Mitchell
Loved. It the 6 of us couldn't of been happier the staff were so lovely food yummy 😋
Sally Teatheredge
I like a cheeky Nando's but having visited the Colchester one today I have been put off. It was tatty, grotty, dirty and looked totally uncared for. Arriving within half an hour of opening you would think the cleaners would have left it sparkling but the tables were smeary, sinks dirty and chairs sticky to the touch. The whole place needs redecorating to repair damp patches to the ceiling, filthy air con units and chipped walls. Food was okay but having seen the public areas I felt no confidence in the cleanliness of the kitchen. Avoid.
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