Boston Pizza

I'm not normally negative when I write reviews, but unfortunately there was little to enjoy on our visit to Boston Pizza. We haven't been in a while and wanted to try some of their appetizers. We tried the Thai Bites and the Cactus cut nachos. The Thai bites were tasty but that was about the extent of what was good. The Cactus Cut Nachos were very disappointing. About half the size of what you see on the commercials and at best they were warm. Considering the cheese hardly melted and the portion size for the price there was little to like. The Spicy Perogy pizza is one of our favorites and again BP let us down. The pizza was cold as the cheese didn't melt and the spicy kick was no longer there. Sadly this will probably be our last visit to BP.

A nice place to stop for good pizza and pasta, the food is good not fantastic the price is good. Staff were very nice and helpful. the restaurant was clean and cheery. We enjoyed our visit and would definitely come back. Always a great place if you have kids. The cactus chips are nice and just the right amount of spice.

The food is great when it's right..... But it never is. Every time I pick up my friends order it's wrong....Thai chicken wrap, No onion and no mayo.... Always ends up with onion and mayo. Today they finally got the onion and mayo right... But the put crispy chicken instead of grilled. This has happened over a dozen times and we have talked to the store. Just not worth it anymore

I ordered their Pizza, Pasta and salad deal twice now. The first time, the pizza was cut all over the place. I ordered the same pasta as last time and as I can remember the silver container they put the pasta in was full. This is time I only got like about one layer of ravioli about max 15, barely any sauce. So, this will be the last time I’ll be ordering. I’d rather go to other restaurant that has some standards and consistency!

After receiving my "med-rare" steak extremely over done. The waitress asked if I'd like her to bring me another steak. I said that would be wonderful. I completely understand that people make mistakes but after 20 min when my husband had finished his dinner and I had eaten as much of the garlic toast an mashed potatoes that I could, my steak arrived perfectly cooked. The manager apologized and said mistakes happened when the cook gets distracted. In the end they still charged full price for my meal. Having to pick at my sides while my husband ate his dinner what not exactly the enjoyable dinner we were hoping for. I would think that some sort of discount or retribution would have been completely appropriate. I completely understand that mistakes happen however we were paying for an enjoyable dinner and were absolutely disappointed and paid full price.

Good food, good service. HOWEVER, the bone I have to pick is with the male bathroom. The stall has a gap in the door, approximately 1 and a half inches wide and lines up directly down Main Street. I used to washroom and unfortunately it was my only option. It was a do or die situation. I was fighting for my life in there, trying to get done with my business before someone else walked in there and made eye contact with me, my gut, and my horn. Final review. 5/7 Heart shaped pizzas.

So disappointed My wife and I each ordered $21.00 steak sandwich, medium rare. Mine came medium and my wife's came medium well. Server ordered replacement for my wife. 20 minutes later it showed up after I went to kitchen and complained. Of course I was done eating. Got an apology but you would think should have offered a discount or something but.....full price Management didn't seem to care very much.