Chick-fil-a

I ordered two Spicy Southwest Chicken Salads through the mobile app, and they forgot to include the Avocado Lime Dressings that normally come with them, which is the most important part of the salad. I basically feel like I wasted $20 on these, and when I called to complain, they said there was nothing they could do because of the 'price' of the salad. No compensation or anything. I could drive back up to the restaurant to get the dressings, but I don't really feel like inconveniencing myself and spending more gas on a mistake they made. Instead, I'm inconveniencing myself by writing this review due to their poor customer service. I normally don't have these kinds of issues ordering at Chick Fil A, so I guess it's just this location that doesn't have their priorities straight.

Worst experience.. i would not even give them a star y fries were hard as a rock I asked for ketchup, ranch, and mayo and forks for my fruit cups l. There was nothing in the bag and I asked the employee ID the sauces were in the bag she said yes. I called the restaurant the girl that answers said I needed to go back with the fries to get a replacement or a refund for 4 medium fries. It’s ridiculous how bad this people are trained. Never going back to this location.

When a customer orders a cobb Salad on doordash, the menu description of this item says the salad comes with advacodo lime ranch dressing.. unfortunately. This location never puts it in the bag so your stuck with no dressing for your salad. I contacted a rude member of the management staff who made every kind of excuse he could think of instead of fixing it. I see I'm not the only person with this complaint. I'm very dissapointed at this location.

We ordered breakfast on the mobile app at 10:10 this morning, as we were going to quickly pick up food on our way out for the day. We pulled in at 10:29 and checked in and it said “your order has been cancelled.” We went through the drive though to ask if we could still get our food. Since it was strange it randomly cancelled. The girl said they would take care of it and asked what we ordered. We then sat there for 20 min and then someone came up and asked us what we ordered again. They didn’t take care of it. She then said they would. We waited 10 min longer and then they asked for our credit card because it didn’t go through. If we would have known it would be this big a deal we would have just ordered lunch. But we ended up being 30 min late for our plans. Would have been nice if they would have comped the meal since we waited 30 min for a “mobile order.”