Rice Wok Express

Three stares is really all it deserves. I ordered take out. The Mongolian beef....well just take a look at the picture. It's a bowl of onions. No meat very little and it didn't taste good. Called the restaurant to tell them it wasn't good they said bring the food back well give u a refund. Sir. I ordered take out which means I do not want to leave my house. U made the mistake fix it! I also ordered egg rolls they SUCK. So nasty. And I LOVE egg rolls. Yeah. Won't be ordering from here again.

Today was my second time ordering delivery within two weeks!! I was very impressed with the quick delivery time and fresh hot food. The shrimp fried rice was perfect and plentiful. I also had the shrimp/combination lomein, shimp egg rolls, wonton, and spicy egg drop soup!! All items were delicious, hot and fresh!! They exceeded my expectations. Also, the delivery guy and the young lady who placed my order were very nice and professional.

DO NOT EAT HERE! Tonight I was served raw chicken. We ordered like we always do and got to orders of lemon pepper chicken wings. After almost 2 hours later the food was delivered Luke warm and the lemon pepper wings was half cooked. I called up there and told the girl that answered the phone that our order was not cooked fully. I gave my address and she looked me up and handed the phone to the manager “Sam”. I explained to him that it was not cooked fully and I wanted a refund for the chicken only, I will gladly pay for the other items ordered. He argued with me telling me there was no way it wasn’t cooked fully and that it was cooked for 20 minutes. I told him that still doesn’t explain why it was half cooked. Again he argued with me and yes I lost my temper. He said to bring him the order and he “might” give me my money back. I asked for who was over him and he would not tell me. You best believe that I will find out. The audacity of him saying I was “trying to get over” them. I have been buying their food for 4 years and have never had a problem. He can keep his measly $14. He said he wouldn’t deliver to us anymore and that is fine, I will NEVER eat there again. I’m posting this every single place that I can. Don’t expect anything from them other than half cooked food.

I got a flyer for their restaurant at MY door. I ordered food, it took 45 min to get to my place. The orders came in small boxes for about $12 a piece. Only the honey sesame chicken had some flavor. The worst part was the delivery. I didn’t add a tip but in the total I rounded up to $30 and this mf said “no tip?” Before looking closely at the receipt I signed. i said ”yeah I tipped YOU’RE WELCOME” and shut the door.

These people are THIEVES. I went here 2 weeks ago, and was OVER charged for my supposedly 7.99 order. I went back today, and ordered 1 egg roll 1.59, I brought it up to the manager which was very non chalant about the situation. I was very specific that I was there the day the car wash next door had there grand opening. And you charged me 10.19 for a EI lunch special 7.99.....i guess the taxes was calculated on Chinese tax rate and not Texas 8,25, if these people will steal from there customers. DON'T WALK..........RUN. THEY YOUR CHARACTER IS SHADY, SO IS YOUR BUSINESS.

1st time,& last time..... They have spring rolls selling them as egg rolls. It’s supposed to have cabbage, carrots, onion and chicken but it doesn’t. It has a breaded filler. When I brought it back and asked about it, they said they don’t make it with vegetables anymore because they turn brown and go bad! 😳 do you just substitute stuff and not telling the customer? So then I was offered another appetizer; I wanted egg rolls..... so I requested a refund. They said they couldn’t refund me cause the manager wasn’t there. I asked them to call him..... they didn’t. But they offered to make me some with the ingredients it’s supposed to have. I don’t know how long they been doing this but they said a while. I don’t know about y’all but I have to be conscious of what I’m putting in my body. I want what I’m ordering, not what’s convenient for you. The pic with the egg roll with the white center was the 1st batch they gave me. The others pics were remakes.

2/18/2019- Went thru drive thru. The cashier was nice enough. The food was well packaged. The crab rangoons were not the average shape. Not much crab if any, chives were in one but not the other 3, very inconsistent filling. The hot and sour soup was the best part of the meal. The lo-mein with shrimp was ok, the shrimp were good but the noodles were over cooked a bit. The taste was their. Overall for the price I found it lacking a bit. Though the food was good. 3/12/201- my niece really liked the honey sesame chicken. My friend rice was ok. No complaints here. Thanks.