Popped in for afternoon tea with the pooches and were greeted with a bowl of dog treats for the pooches š Staff were so friendly making a fuss of Gypsy & Buster while we savoured our cheese scones and a massive pot of Tea. Fantastic venue, well recommended. Love the Alice in Wonderland theme. This p
I had a very positive experience in this cafƩ.
The staff are very friendly and the prices are reasonable.
All of the tables are clean.
The waitresses give you the right amount of attention and are helpful.
The coffee does not seem barrista style and the sandwiches are nothing special. But this cafƩ
Quirky surrounds, nice cakes, good portion sizes and nice coffee. Friendly relaxed service. Good pit stop on route to the castle and cathedral
Visited today after searching online for gluten free options. Highly recommend a visit, I had the gluten free fruit loaf and it tasted amazing. Staff extremely friendly and knowledgeable, will definitely return
Lovely food and drink, good service. The cream with the scone is excellent but would spread more easily if they had warmed the scone.
Recently ordered an afternoon tea for home delivery as a gift for me and my partner's anniversary. Despite having some initial issues with delivery due to the online ordering system, Emma was quick to rectify this and hand delivered a lovely selection of desserts and sandwiches that went down a trea
Absolutely delightful place. A good range of gluten free options, not that we required them but worth a mention. Four of us opted for afternoon tea and we were not disappointed. Food was fresh and tasty. Tea was plentiful. Cakes were delicious. Staff were friendly and more than welcoming to our two
Such a beautiful tearoom. Just visited today and I would highly recommend. The staff were lovely and so caring. Me and my friend ordered a themed afternoon tea which didn't disappoint. We were asked if the sandwiches were ok and they happily changed to make them more to our preference. They were so
Great service and amazing food, dog friendly too!
Lovely little Alice - Tea house with super tasty tea and homemade cupcakes :)
Great little cafe with the friendliest staff and very tasty food. Good vegan and vegetarian options. Our little four legged friend was given not only a couple of treats and some water but also her own blanket to sit on. Would definitely go back any time we're in Durham.
We visited Hatters for a quick stop on our visit around Durham and we had a lovely experience here. Emma was a delight and served us with the warmest smile and was so friendly and accommodating. Weād recommend a visit to Hatters cafe. The coffee is delicious and the paniniās too! Thank you so much E
I have good experiences. High level of customer care. They were ready to fulfill an order from abroad within a few hours. Thank you.
Great place, great food and cakes... customer service exceptional, loved it! Thankyou!!
We had a lovely experience here. The food is made with love, prepared by the staff themselves. The cafe has a lovely atmosphere, created by the staff, who are friendly, happy to answer questions and gracious. The food is super tasty and I look forward to returning!
Cute little cafe with great treats. Would definitely recommend getting the lotus biscuit cupcake! Thereās not a lot of room so be careful during busy periods.
Tempted in to this lovely coffee shop, excellent service, food, and drinks all reasonably priced. Small and pleasant surroundings, warning no public toilet facilities due to the age of building and health and safety requirements. Definitely recommend a visit
Mid afternoon on a Monday & had a choice of gluten-free cake š Very nice gf cupcake & my partner enjoyed his Cherry Bakewell. Also had lactose free milk in my coffee, no extra cost & a lovely change from usual soya option! Lovely place.
Great customer service! Wonderful coffee and great selection of cakes. A very subtle and quiet atmosphere. Great for friends catching up, or studying.
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