Tcby

My friends and I had a horrible experience at this location. We walked in the door at 8:40. They close at 9. All the toppings were covered up, there were three girls working there. One was on the phone taking an order, the other two were cleaning. Neither of them stopped cleaning to take our order. After waiting 7 minutes for the girl to get off the phone, we were assisted. I asked if the toppings were off limits and she said "yes". My friend reminded her that we were there 20 minutes before they closed, so the girl reluctantly gave her the topping spoons. I decided at that point I would not give them any business. One of the girls who was cleaning chimed in and told her co-worker not to let us bully her! I'm sorry, it's not considered bullying when we are asking you to do your job! I should be able to walk in at 8:55 and get anything on the menu! You close at 9, not 840 or even 855. If you want to close the topping bar at 840 then you need to close the store at 840. The girls scowled at us the whole time. And one of them was on her cell phone while the others cleaned up. I will not give this store my business, nor will I recommend it to anyone. Customer service was horrible, and if that's how it always is, I don't see how this store is still open!