Verified Dish
Add Missing Dish
📷 Photos (10+)
+2
more photos
more photos
Photo 1 / 10
100%
Google Reviews (8)
Clean Dunkin' that was easy to access and leave from the main road. The staff very friendly and upbeat. Our orders were taken right away. Our coffees were hot, fresh and made as ordered.
Google
This dunkin has the WORST service I have ever experienced. After having to correct my order twice in the drive-thru, I was greeted at the window to a young woman on her personal phone talking to someone about their boyfriend. I was never acknowledged. I only got her hand out asking for my card/cash. I then get my order and it was incorrect. As soon as I look back at her she states in a dismissive manner, "its right." I ask for the additional items to correct my order and she closes the window. Opens it again, and asks what I need.. as if its somehow unclear.
All I ordered was a small coffee with 2 cream and 2 sugar...
I will NEVER go back to that place again. The staff show no respect for the customers and I will never give them a penny of my money again.
Read more
Google
I live in Charlotte NC visiting Durham for my nephew b/day. Went to Dunkin. service was POOR. If I could have given them a ZERO I would. The cashier was HORRIBLE. Very nasty 2 me didn't greet me am I am a secret shooter if I worked for Dunkin. she would get a zero. I had to say ur customer service is very bad I spoke to her ab poor service. BUT the white woman behind me she smile said good afternoon. Listen my money is just as green as anyone. All client should be treated with respect and should get great customer service.
Can't find my receipt bc I wanted her name on this. Friday 4/22 around noon. Just horrible service.
Read more
Google
This location can be hit or miss. Lately, they have been great at giving me another option if an item is sold out or not available. Dunkin is my go to coffee shop, and they tend to have most promotional available from time to time.
Google
Friendly staff and delicious ice cream. The place was a bit hidden away. Make sure you walk past the USPS store. The store is hidden very well.
Google
The hours of operation are a joke. It says Monday-Friday 6 am. That's only if your lucky. Most days it is at 30 minutes to an hour late when they finally open. The owner must not care about their store.
Google
Not good at all. They didn't say anything when we walked in and the employees didn't say one word to us. We waited and picked what kind of ice cream we wanted but we didn't get any help so we left. Bad bad customer service
Google
I walked in so happy to visit my favorite location. I haven’t been here in awhile. I wasn’t even greeted and I waited about 5 mins to be served. I walked right out and came to leave this review. Do better with who you hire for this lovely company.
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Gonza Tacos y Tequila | 87% | 4.5/5 | 4.5/5 | 3,796 |
| The Parlour | 95% | 4.7/5 | 4.5/5 | 884 |
| Pizzeria Toro | 92% | 4.6/5 | 4.5/5 | 619 |
| Parker and Otis | 79% | 4.6/5 | 4.5/5 | 1,594 |
| The Refectory Cafe | 84% | 4.4/5 | 4.5/5 | 1,545 |
| Rue Cler Restaurant | 82% | 4.4/5 | 4.5/5 | 1,405 |
