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Contact Information
📞
Phone:
+1 919-794-6462
🌐 Website:
http://charleys.com/
📍
Address:
6910 Fayetteville Rd, Durham
📷 Photos (11+)
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Google Reviews (8)
This place is terrible. From beginning to end. We ate lunch here today unfortunately. The girl taking our order could not have been more rude. Totally nasty attitude. I almost told them to just cancel my order then but I tried to let it go. Then we get down to the end of the counter and the guy says sorry we don’t have any trays. I’m ok with that, no problem. But then they put lettuce all over my chicken cheesesteak which I had asked for no lettuce. So the guy takes my sandwich off the shelf he’s placed it on and took his gloved hand and proceeds to try and scrape the lettuce out of this sandwich. Which of course he didn’t get it all out. Then he slathers 2 inches of Mayo back into it since I guess he thought he’d scraped it all out. I’m trying really hard not to come unglued. I ask for some banana peppers and he takes a handful and throws them on my sandwich which is back up on the shelf. There were many other issues with mine and my fiancés meal. Do not bother going to this place. The employees are terrible and do not care at all about customer service.
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Google
People working were Very nice, bubbly, funny and quick. By far the best Strawberry lemonade, Philly cheesecake and fries I have ever had!! My new favorite place!
Google
My sandwich was thrown together carelessly and I paid for tomatoes but there was no tomatoes on my sandwich, this company takes your money and not give you what you paid for.
Google
Loaded yummy sandwich. Nice folks working here.
Google
The philly cheesesteak was good. Fresh ingredients, and hot fries out of the fryer. One of the best places to eat in the food court at Southpoint. Employees were friendly, and the food was served up quickly.
Google
Their service was terrible. I didn't receive my loaded fries. My sandwich was ice cold. They do not answer the phone so I can inquire about it
Google
Terrible place. Drink not filled up. Ordered 2 of the same sandwich. One had at least 30% more meat than the other. Told the manager who said it was the same. Slow, slow, slow. Unsanitary fork holder (unwrapped forks in a bun everyone sticks their hand in). Price is too high for this lack of quality. Never coming back to this pit.
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Google
First (and most likely last) experience. Overpriced combo vs. just the sandwich and their gourmet fries are soft (almost mashed potato you fry). The tables are not cleaned (probably not their fault, but it’s the overall mall’ish experience). The sandwich itself is less than average: I asked for the traditional cheesesteak without pickles, and I got pickles and no mushroom. $32 for 2 is highway robbery. To be avoided.
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Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Gonza Tacos y Tequila | 87% | 4.5/5 | 4.5/5 | 3,796 |
| The Parlour | 95% | 4.7/5 | 4.5/5 | 884 |
| Pizzeria Toro | 92% | 4.6/5 | 4.5/5 | 619 |
| Parker and Otis | 79% | 4.6/5 | 4.5/5 | 1,594 |
| The Refectory Cafe | 84% | 4.4/5 | 4.5/5 | 1,545 |
| Rue Cler Restaurant | 82% | 4.4/5 | 4.5/5 | 1,405 |
