Domino's Pizza

Very disappointed! I have been broken down outside the Durham north road branch for almost 5 hrs waiting for RAC. I have bought food from them earlier. Just asked if I can buy a drink from them (the counter closed at 10.30, but deliver until 2am) Told no, but told I could order one for delivery (delivery is £1.50) Staff tried to help (thankyou), manager said no. I am right outside your door.

I ordered a custom pizza with BBQ base and several toppings. Once I got to work to eat my masterpiece, the first bite didn't taste like sweet taste of BBQ but the disgusting taste which is tomato base. The sheer disappointment in every bite made me realise how Newcastle fans have been feeling lately. The staff were busy which resulted in rushed service. The staff were friendly which is why this review is not a one.

The food here is really good, and works really well with delivery. However, if you opt for the delivery option it can be extremely expensive. Whereas, if you opt for the collection then you can find yourself some really good deals. The down side is that the service seems to be very unorganised and chaotic when collecting. By the time they realise you're there and waiting to collect, the pizza is almost cold!

Spoke to Nick on the phone was abrupt and dismissive. The app said out food was 15 to 20 mins until delivery. We have waited over an hour for our food. The app said the food was delivered. However it was not. When they eventually turned up thanks to Nicks rude attitude we turned the driver away (who apologied and knew straight away without us mentioning that we had spoken to Nick) and contacted our bank for a charge back. As we dont want any further contact with that store. Seriously nick get a diffrent jon or attitude adjustment. I once worked at that store and the manager then wouldn't of stood for it.