My go to in East Grinstead when I'm on my own, for a coffee & sometimes a snack. Very comfortable for singles & couples/groups alike. Staff are all very friendly. Dog friendly. Nice place to pass 20 mins with very nice coffee.
Lovely friendly staff, always attentive and chatty! Would recommend as a regular coffee spot, lots of comfy seating too.
P.S wheelchair accessible location with loo available
Very busy, floors dirty not enough staff. Coffe and cake ok
Nice place to chill in, coffee what you expect, think a bit of decorating wouldn't go a miss!
Coffee was good, staff were a little hard work as they seemed to be a little annoyed at having a que of people to serve. They took my order twice, the coffee was warm hot but not the normal hit so it was drink it quick or it would be cold quickly. The food was ok but the chicken pesto slice had 2 small chunks of chicken in and that was it. I would say I may go back but sorry no rush to go back after paying Iver £15 for 2 warm coffees a sausage roll and pesto slice.
Really friendly baristas are working here which make the difference.
Always clean and good vibe.
Nero is my favourite café chain because dogs are welcome. At the East Grinstead shop staff are always polite and pleasant and I always see how well the staff manager encourages and truly cares for her staff.
Quite spacious place, not too busy and cozy
Service is slow, good mixture of seating.
Best chain coffee shop however on this occasion visiting, only two members of staff serving a queue out the door, very polite when served however.
Precap Paul - served me and my family great coffee with a fantastic friendly and welcoming approach. greeted all customers in an outstanding manner and made people feel at home, going the extra mile in engaging with customers. exceeding customer service expectations. Great place to have a coffee the team really make you feel relaxed.
Great to find a coffee shop open somewhere that doesn't require us to consume in a car park! Situated in East Grinstead on a quaint High Street. Friendly service. Good coffee. Yummy cakes!
Much improved coffee shop in East Grinstead. Pleasant surroundings. View onto the Historic High Street Medieval Timber framed buildings.
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