Pizza Palace Of Enfield

I always enjoy coming to Pizza Palace! Location is great for a pizza place like this and the restaurant is always poppin with something different in terms of local events! The pizza quality is on point and may be one of the best places in Enfield for pizza. Staff is always friendly when I have come in and I really enjoy the pizza they make. I recommend this to my local pizza lovers. (This means a lot since I live in the New Haven area!)

Okay so I've been here a few times & just got delivery. Roughly 7 pm on a Saturday night. Pizza each time, one time it was really good, one time it was good, and tonight was blah. Cheese was super thick/heavy. It seemed like the pie should have been in the oven another minute, & there was virtually no sauce which is my favorite part. I have to say, it seemed a bit pricey for the quantity of food, definitely for the quality/consistency of their work. I would say since I have a 33% chance of getting the pizza I want, I probably won't be back.

The food was decent, but they made the wrong sandwich Three times. The first time before leaving, we noticed on the wrapper was labeled “tuna” when we ordered turkey, and they admitted they made the wrong one because “the buttons are right next to each other”….. honest mistake we thought, no big deal- and they remade it. Then we get home and discover they kept the new remade correct turkey sandwich and sent us home with THE WRONG TUNA ONE ANYWAY…. Instead of them tossing it immediately… which confused us. So had to drive all the way back there- finally picked up correct food, and discover it had tomatoes on it—even though we specifically asked for no tomatoes… You might think a request of “no tomatoes” is simple and that people are just being fussy and annoying- I have medical conditions that prevent me from eating things with seeds- so it was annoying to have to take all the tomatoes off, and rip apart/search the whole sandwich for loose seeds. Not a great experience. They didn’t really apologize after the second mistake, and we called to let them know it was still wrong- they didn’t apologize then either. So even though their pizza is decent, we won’t be giving our business to this place. There are tons of places around that maybe treat people a little nicer, and are more observant towards customers specific requests and handle these types of situations better.