The young lady who was behind the till today afternoon made my son's day with a lovely message on his drink! That is what I call excellent customer service! She wrote “Well done for finishing school :)” after a short conversation while we were ordering.
Made a huge smile on my son’s face and melt my heart immediately! Just wanted to say thank you to her! The shop is really lucky to have her on board!
Usually good coffee but do sometimes burn it. Definitely the best coffee of the chains available in Epsom. Good snack options too
The Rob & Bailey Channel
+5
Staff very friendly and accommodating. Self and young person come here every week and they know us and know our drinks and even make our therapy dog feel welcome with a free Puppuchino! Thank you all xxx
Great atmosphere with brilliant staff. Had Caramel Frappuccino & relative had similar but with cream not coffee,both tasted wonderful & cooled us down. Both hot & cold drinks, as well as cakes, snacks & light meals served. Everything spotlessly clean. Venue had a range of tables at different heights, with high stools, comfy sofa chairs/usual chairs, to suit all preferences. As we walked in, a large courrier order was being processed by a very charismatic female assistant, who was well organised, ensuring motorcyclists were not overloading packages to avoid spillage/damage to order, however it was the manner in which she achieved this, speaking clearly & politely, all whilst smiling & demonstrating a brilliant rapport with both her internal/external colleagues. Another colleague served us our drinks, who was equally lovely. It was such a buzz to witness great teamwork, thus encouraging a positive atmosphere. The best Starbucks I've come across, excellent. Well done Epsom branch.
Went xmas shopping, left the wife to it and took my lad to Starbucks, we were warmly greeted as we entered the store, our order was made ready very quickly and we spent about an hour in the seated upstairs while we waited for the wife. Good experience, store is clean and felt safe to use, good spacing between tables and all staff and other customera were respectful of others and wore masks.
Very good service and good coffee
Good visit to a nice Starbucks. This branch has two entrances - a main one from outside with a step, and a second from within the Ashley Centre that is level access. Staff were courteous and efficient and there is additional seating upstairs.
Great ambience, good team. Overall good experience
Great Starbucks. Staff attentive and friendly and coffees are always great
good Starbucks. they always make me a filter coffee even when they need to make a fresh batch, good staff chatting to the customers
How could you go wrong with Blonde Roast. String coffee that wakes you up every time. Struggle to follow instructions and you can't even give instructions on deliveroo and Uber eats! How can I say that I want my large Americans half full!
Great shop, the staff are so friendly and always helpful. Some of them have been there for years, Ali Is a ⭐️ They explain what is new and even old drinks if you are not sure. Normally no problem getting a seat inside if you have time to stop and relax
A great thing about this Starbucks is that are regularly giving away free samples of new coffee blends to try outside the front. Staff are friendly and pleasant, and while its small it is also cosy.
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