Glastonbury Pizza House

I placed a food order online using the restaurants SLICE app. I ordered a 16" cheese pizza with extra cheese, garlic and peperoni. I also ordered sweet potato fries, 12" chicken parm sub, carrot cake, chocolate cake and 2 liter diet coke. The food is disgusting. The pizza tastes like card board. No flavor at all. No extra cheese on it. If they call that extra cheese they are sadly mistaken. The sweet potato fries were all soggy and not eatable. The only thing that wasn't bad was the 2 liter diet coke. When I complained all the owner said was they are doing their best to make their food great. No refund at all on a $69 order. Avoid this place like the plague.

The food was on time, and that's the only part of the order that met any sort of expectation. The antipasto salad had one roll of meat, consisting of one single slice of each type. The club sandwich was more of the same, with 3 large slices of bread with maybe 1/8 of it having anything but bread. Also, on presentation, clubs should be cut in quarters, not in halves The fries were completely unsalted. They were cooked ok, slightly soggy, but not abysmal. The pickle may have been good, but they forgot to include it, so I may never have an answer to that mystery. The absolute icing on the cake was the garlic bread. The bread felt extremely soft wrapped in it's tin foil, and that makes sense because when I opened it it was wholly apparent that they FORGOT TO COOK IT AT ALL! see pics, but the unmelted garlic butter showed no signs of even being warmed in an oven, let alone toasted to a desirable level. One of the most disappointing ordering experiences ever.

I ordered a calzone through grubhub and gave a negative review on here. The owner called me to apologize, was really embarrassed that the calzone was not to the shops standards, and called me personally first thing in the morning to offer a replacement. Restaurants make mistakes, but calling back to fix it is definitely something I appreciate.