Steven Alexander Simmonds
While I cannot comment on the food as I had none, Costa lived up to its name on the quality of the coffee and once again I was more than happy with the service delivery of the staff who were very proficient and patience and I hope get acknowledged more by customers and management.
Great job
Clive Griffiths
First stop on exploring Great Yarmouth, had some free drinks to claim. Always save them up holidays. Very tidy shop with plenty of seating and very friendly staff. Even accommodated my son's request who suffers from autism so he could get his drink the way he likes it, with the long travel day that helped him. Presentation of drinks were spot on. Only negative for me was had the new iced kit kat was great just felt like it was more ice than anything else, I know it sounds odd but 3 sips through the straw and I was done.
Kraymar Colby
Excellent service. Friendly and inviting staff. Food was a bit hot but not as hot as the ginger man behind the counter, meowwww.
John Whitney
staff seem very laid back. Coffeee good. check whole order is on your tray.
and sometime they might clean the toilets
Barry Medhurst
Had a mocha n choc biscuit very nice, usually have a latte but find it's a bit hit and miss with the strength even with an extra shot a lot of time the coffee is not strong enough
Serena Chan
A really cozy place, coffee tasted good and the server was very kind.
rose brown
Enjoyed a lovely rest with a coffee and some cake after a long walk on the sea front.
william wells
Not my favourite Costa but I do like the store for sitting and watching the world go by... Coffee is always good here but staff could be friendlier as experienced in so many other Costa's. It's busy and maybe the reason it isn't the tidiest, floor in desperate need of sweeping and at times slow to clear tables. To be honest it's not picking because the toilets smell good and are tidier than some stores I have been to. Four stars to show i'm happy enough but the little details need attention... Coffee particularly good today
Jennifer Fletcher
This is amazing for latte and cookies and much more
Barrie Marsh
Great friendly service. They bring your toasted sandwich to your table. It's just been completely refurbished and looks fantastic
Joey Hehir
Thank you for the amazing Maple Hazelnut latte, it tasted great
Rod Goodings
The staff were very friendly and helpful, a credit to the company.
Paul Wyeth
Fairly quick service staff could have been a little more friendly
Debby Ballard
Never used Costs before, hot x bun delicious and coffee huge.... definitely very back xx
Claire Bear Randall
We mistakably sat next to a door titled 'Staff Only' which was wedged open. It was an eye sore of used cups, dish washer, rubbish etc. There was a draft and a lot of clanging noise from staff putting the cups into the dishwasher. On kindly asking if the door could please be closed, we got attitude and 'I'll go and ask the manager'. Eventually it was unwillingly closed and we endured evil looks for the rest of our visit. I don't think our request was unreasonable. A big let down to your brand Costa. I won't be returning any time soon!!
Denise Goodyear
Very busy but staff were very good and quick . Some tables were dirty and not cleaned away but lady did come and take dirty tray after 10 mins . My Xmas latte wasn't hot enough but you couldn't get up counter to complain . But this hasn't put me of going but maybe you need more staff
Nick Fowler
I totally agree with a previous post, this is the filthiest Costa I've been in and really let's the brand down.
The spoons we were given were old and stained and the knives were still wet with a brown water that looked like it was out of the North Sea - stomach churning.
The tray was old, worn and stained what appeared to be the brown coffee tained water of a thousand washes. If this is the standard of stuff they are prepared to give to customers, I dread to think what it's like behind the scenes.
The ambience of the place was noisy (music far too loud) and stressful.
It's more like a transport cafe than a relaxing place to have a quality coffee. Go to Starbucks.
Sharon Hardy
Ordered toast with butter got 3 small butters to use asked for 1 more as slices are very big and 1 and a half don t go any where covering it.. was told by none helpful staff they only give 3 or you can pay for Another!!! Every other Costa gives 2 small butters per slice! Clearly no customer service.
Tirzah BF Adams
Had the best hot chocolate here and the staff are crease! �
Tracey Hubbard-nee Angell
Love to stop at Costa and have a latte and raspberry and almond tart is to die for xxxx
Steph Girling - Howe
Staff are always friendly and helpful drinks and food always good
Gail Yaxley
I always live going Costa in next. I enjoy the atmosphere and friendly staff. I am able sit and relax having a coffee and reading
Christine Smith
Well I wasn’t impressed with the Great Yarmouth Costa there rude and not very helpful so I won’t be going back
Jos Lambley
I don't know what all the nonsense is about the place being filthy....I've never noticed that ! Great coffee , good service. No complaint
Lesley Bloy
Should of took both coffees back as they were very weak still never mind
Donna Princess Smith
Even tho we showed up just before closing the staff were more than happy to make us 3 hot chocolates , with all the trimmings �
Christine Prescott
It's dirty staff had to look at 4 cups before she found a clean one. Won't go again. Not a nice experience.
Anthony Garden
Brilliant, can't fault it. The staff a lovely too, and the place looks amazing
Nyree Okeke
Fabulous coffee & staff are fantastic. Always a warm welcome & best coffee in town. Just a shame they start closing areas off to clean in afternoons especially as sometimes you can't sit in a comfy area with children which means we have to leave & go elsewhere
Bob Mckie
Just as good as always
Glynnis Hazlewood
Had mint hot chocolate which was lovely, later had a latte but was warm and as normal could hardly taste the coffee, seriously going off the coffee,,,taste more like warm milk.
Sarah R M Gooch
Great staff always look after us . Always in here xx
Stuart Cameron
Nice place to grab a well earned coffee, juice & snack.....
Ron Ellis
Always friendly and great Plc to grab a great coffee .
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