Sonic Drive-in

BEWARE!! I definitely wouldn’t recommend this location at all. Food quality was below standards. Food was cold fries were brown and I had two missing items. I went back to the location to ask for the other to be redone and I was met with a attitude from Ms.Gore. She took my whole order off the table before I could take pictures and put it in the trash. I always believe it’s not what you say or do it’s how you do it. I told her never mind because when people are mad you never know what they’ll do especially with food. I asked her to refund my money and she said I can’t you’ll have to do it on the app. I ended up called the customer service number and that was a struggle. Still not refund of my money $38.87. Next step is my bank. I ended up going to a different location 8 minutes away in front of lowes off of Mercury blvd and everything was perfect I ended up tipping the gentleman Amir even though he said he didn’t require it but great service should be rewarded since unfortunately it’s not common. I wish I was able to take a photo of the food.

I went here simply because I DID NOT WANT A SLURPEE. In retrospect I should of gotten a slurpee because the line was slow. And I asked for the BIGGEST CHERRY SLUSHY they had and what did I get....A LARGE GRAPE SLUSHY. I don't know about you but I learned my colors back in kindergarten and I learned my taste in the same grade. GRAPE IS PURPLE AND CHERRY IS RED. ALSO "LARGE" IS NOT THE BIGGEST SIZE IN DRINK THAT THEY HAVE. I won't be back for anything.

Food came out extremely fast. I assume it was premade and waiting under a heat lamp. Fries were old tasting. Cheeseburger wasn't too bad, nice flavor, just too many onions. Cherry limeade tasted great. Server didn't bring condiments and never came back to check on me. I even gave her a tip! Not next time, if I go back. Restrooms were actually clean.

Sonic itself is a hit or miss restaurant. This location I went to (Hampton) is a miss by a mile. Sometimes I do misspeak or mispronounce a word since I am in a rush and just trying to get home but, that gives you no right to cut me off, raise your tone, and then proceed to not give me service. I do not know who was on staff unfortunately but, this was a Thursday around 5ish. Note to Owner: Please, train your staff better. It is Sonic although, customers keep your doors open with their service. Once you push them away, your business is in jeopardy.

This was an awful visit. We came for shakes and was told the shake machines where not working and that they had taken them down because they where closing in about 20 minutes. I would suggest taking the machines apart after regular business hours. Sonics is known for their awesome ice cream and desserts and was the main reason for our visit. I was so disappointed..but not as much as my 7 year old son who just had his tonsils removed and was feeling sick and all he could eat was frozen ice cream, yogurt, or milkshakes. The woman also seemed annoyed that I ordered chicken tenders for myself because she said that she would have to cook them and it would take 6 minutes. Seems to me that the entire shift was trying to close the whole store down early to me. It would be better business to at least adhere to the business hours printed on the door.