I think the staff are great here. They do a hard job, and the demands of the drive-thru are not insubstantial. And yet they do their absolute best, get everyone served and the coffee is made to order and very good. All of the Pembrokeshire locations for Costa are really good. Yes it’s busy sometimes and things are slow. Go over to M&S cafe, who work just as hard, and see if they are any quicker. Answers no. Everyone’s trying their best and some people are just whinging about a little wait. Grow up.
Natalie Gosling-Davies
+5
We were served by Jessie who was such a great barista, she took so much care over our order and went above and beyond! Give that girl a raise 🙂
Have recently seen improved speed and efficiency of service. Are better managing the competing demands of drive-thru vs inside service.
Sophia served me and was utterly delightful. Great service and delicious drinks :)
Friendly staff, Rebecca came over to the queue to take orders to make the ordering process quicker for customers. What a great idea.
Izy is a great asset to the place. She was very helpful and asked if we needed our table clearing to give us more room. This was a great help to us on a small table.
lovely clean place . staff very helpful. coffee always good. would recommend to others.
Very friendly staff and very welcoming. Would highly recommend going here for a very nice cup of coffee.
Didn't use the drive through, we went into the store. Staff friendly. Good choice of food. Had to wait longer than expected for our coffees, considering there was no queue when we arrived.
As a regular user, I find the staff friendly and efficient, serving great coffee
Painfully slow service on Saturdays. Must be understaffed and overworked. All friendly though but trying to deal with the drive through and walk in customers from the shopping area is just too much.
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