Son Nam Restaurant

I found this restaurant via Door Dash. I ordered the vermicelli bowl and peach melon tea. Today was my third time ordering the vermicelli bowl but I believe the beef has hairs on it and in the dish. I'm so off put as I am halfway through the plate and noticing it. 😫🤢 The flavors are great but I expect better food handling. UPDATE: As you can see in the response they let me know that it was lemongrass and quickly made me a new dish of my choice. Very grateful for the clarity and customer service! Hopefully they return to the old recipe 😊

I hope this is an isolated case of low-quality food. I’ve never had a problem before, but in recent orders to go, the food is not the same. This order appears to have foreign particles looking like tiny hairs all over the meat. I threw it away, but I hope this raises awareness and food is handled/prepared in proper conditions.

The food was very good. And the place is nice and clean. All the restaurant personnel I interacted with were friendly. Will definitely come back to this restaurant in the near future. **The only downside is that they still use styrofoam packing for the to-go meals.** We are almost late to be more conscious about World pollution. Styrofoam never degrades in nature, and cannot be recycled.

I’ve been eating here since they opened years ago, the quality of the food has been consistent for the most part. There are lots of new employees so service can be hit or miss especially around lunch time. I usually just ask for the check after I get my food so I’m not waiting later. I’ve overheard multiple customers make comments on the carpet and tables, both need to be replaced as the carpet is pretty old and the tables finish has become gummy to the touch. The beef stew was inconsistent years ago but they’ve improved it, now it’s one of my favorites.

Food is delicious. I had the cold pork spring roll and the steak and brisket pho. My sis had a vermicelli bowl which she said she would definitely get again. Place is clean and neat. Our server was great, he was kind and polite and offered us recommendations. Definitely going to be one of my to go's from now on.