Chipotle Mexican Grill

If you see a long line. It's not because the workers aren't doing their job or slow. They're actually fast pace and professional. Not only is this location popular (especially with it being by a high school) the potential online orders prevents them from starting on an in store customers order, which creates huge lines. I feel for the workers. Instead of having one person helping instore customers and another completing the online orders, its usually just one employee doing it all. I'm fine with waiting. Food is of quality. The only gripe I have is the card machine giving the options for tips. The price of the food went up (with the inflation excuse), the wait is longer, and now the company wants me to tip? Chipotle if you want your employees to earn more, give them a well deserved raise, instead of passing on more expenses to I, the customer.

The registers were down today so they were only accepting cash or online/mobile orders. The lines were long but the wait was still very quick considering the problems they were having. The restaurant was clean and the food was great. Despite the register issue they handled things very well and everything was going smoothly. There was an issue with one customer arguing with the manager on duty (Alica? Angela?) but the manager handled it well and I applaud her for not giving in to their rude behavior. I wrote this review today because that unruly customer said they were going to write a negative one. I hope that the manager on duty sees this and knows that she handled things very well.