Papa Johns Pizza

8588 Westheimer Rd - Houston
€€€
★★★★★ ★★★★★
70/100
412 recommendations

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70/100
Sluurpy Score
412 total reviews
Google
2.9/5
335 reviews
Restaurantji
2.5/5
77 reviews
🚚 Delivery 🥡 Takeout 📅 Reservations Wheelchair accessible 😊 Casual

💬 What people say

Order 31 Phone 16 Money 12 Management 11 Dominos 8 Garlic 7 Credit 6 Website 6

Contact Information

📞 Phone: +1 713-978-7272
📍 Address: 8588 Westheimer Rd, Houston

🕐 Opening Hours

Closed Opens at 09:30 AM
Monday1 09:30 AM - 12:00 AM
Tuesday2 09:30 AM - 12:00 AM
Wednesday3 09:30 AM - 12:00 AM
Thursday4 09:30 AM - 01:00 AM
Friday5 09:30 AM - 01:00 AM
Saturday6 09:30 AM - 08:00 PM
Sunday7 Closed

Google Reviews (8)

J

Jasmine Parker

5 months ago
★☆☆☆☆ 1/5
I'll be ordering from another location from now on. Really surprised you're still in business. Ordered at 11:09 and the estimated time was 33-43 minutes. Order was finally delivered at 12:57 and wrong. I ordered Alfredo sauce and got regular sauce! Pizza was room temperature and there were no sauces. You charged me $0.49 cents for a sauce I never received. Had you been on time, I would have let that slide, but I want a refund for that. You've been having delivery issues for over a month, so don't tell me that you make the pizzas fresh like you did in a reply to another negative review. You might make them fresh, but what's the point if delivery takes an hour or two. I'll be writing to corporate to make sure this location gets the help you so desperately need to stay in business. So many negative reviews in the community isn't a good sign. Edit: I have switched to Domino's and have had nothing but pleasant experiences. Save yourself the trouble and just order Domino's 😊
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Google
S

Stephen Bazucki

a month ago
★★☆☆☆ 2/5
Literally didn't put pepperoni in the "epic" stuff crust pepperoni pizza. How do you mess that up? This was my second of of two orders here. First one I ask for extra crispy and it came inedible because the dough was actually not cooked. Impressive on both attempts at this location. Reached out to be contacted about the first order for a refund. Was never reached back out to. Just don't bother with this place.
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K

Katherine

5 months ago
★☆☆☆☆ 1/5
I agree with the reviews. This Papa John's is not one you should visit. Came to pick an order up, the woman in front informed me that if I am here to pick an order up, it's not ready. Already started out bad. Then I come to find out that it hasn't even been made. Then when she is prepping things, she slams everything down so much that another customer walked out. While waiting for my order, I watched as one of the other workers prep with no hairnet. No one is wearing gloves or mask while prepping. Unsanitary. Avoid this location.
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R

Raqi Flo

a month ago
★★★☆☆ 3/5
Pizza is good. Customer service not so much. Lady at front is extremely rude. It has happened three times already at this location. I greet her and she says nothing. I say goodbye and nothing. No acknowledgement of patron. It is a complete turn off for customers and I am not returning.
Google
Y

Yohannes Tesfagabir

2 days ago
★☆☆☆☆ 1/5
Ordered through Uber and it feels like robbery. I ordered regular size for my family and ended up with small pizza and with small fragments of chicken. It is tasteless. My daughter who loves pizza won’t eat it. I am relieved that I didn’t get the regular size.
Google
N

Nazy Sheikh

a year ago
★☆☆☆☆ 1/5
The pizza I ordered is terribly made I want a credit for one of them. It’s been over a week that I filed the complaint: I had ordered two pizzas and one of the two looks bad there’s a lack of cheese evenly spread and the spinach were dry leaves that were sprinkled on top. Food quality control has severely plummeted at this place. I don’t understand why is this happening at this location even in the past I ordered pizzas and they aren’t marking them accurately nor do the ingredients have any freshness. I have spoken several times to them at this location and even management before in past orders and I always call when I do it online order to verify that they’ll make the pizza the way I want it and I find that it has continuously been made incorrectly and poorly. The terrible service isn’t helping this franchise brand at all. The amount of money spent on pizza for a family indoor night is simply ruined by the careless cold demeanor of those employees who are just working as it shows for a paycheck, why not hire someone who’s going to be impressionable and have a positive attitude.
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Google
A

Alisa Randolph

5 months ago
★☆☆☆☆ 1/5
This location is terrible! I didn’t realize the 1st time I ordered online this is where my order was coming from. A few months ago my order was 3 hours late and had the nerve to be burnt and gave me to wrong drink. Today I decided to pick up my order bc I knew I’d never get it in time if I did delivery. Their customer service skills are TERRIBLE. I didn’t see the wings online so I ordered it separately from my online order but in person. Dude gone tell me he not taking in person orders like huh?! Then someone else came up to put the order in and they’re trynna charge me more than what is on the menu. And walked away when I asked why am I being charged $9.73 for some wings when the sign clearly says 6.99. Even with taxes it doesn’t equal that much. omg I’ve never experienced such terrible service from people of my own race it’s ridiculous. They really do not care up in here
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Google
G

Guilian Meredith

2 months ago
★☆☆☆☆ 1/5
I don't know what this is but ridicules, also employees cooking had a cigarette behind the ear. Terrible
Google

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