Dunkin'

Love most the people that worked here rarely have ever had a issue what so ever. Sadly this morning I am almost speechless. I had went threw drive thru no one in line ahead or behind me ordered everything bagel *lightly toasted* made my self very clear politely w/cream cheese and a order of hash browns. Very simple. Pulled up and when I was told price I handed over the money and was told that she would be right back with my change.. I replied yes ma'am take your time. She said thankyou and continues to inform me she will be right back with order. I never received my change or receipt and had to wait 6,7 minutes for her to bring me my order which I had no problem with it. Also to note my order was only $3 and change and I had given her four single dollar bills. Also it is early in the morning so I was in route to work and figured the change wasn't a big deal and didn't check my order. Not only was my bagel not slightly Toasted (could not even but threw) but hash browns were very undercooked in most the middle of every single hash brown. Highly disappointed and feel my business wasn't good enough almost as if I wasn't supposed to ever go back there again. I don't know y'all can be the judge based off the pictures

Edit: Update. I was here on May 17th at 10AM and was attended by a whole new staff. Much better Dunkin’ Donuts! Earned 5 stars from me. I’ve never had a huge problem with the coffee or food here but the new set of employees in the recent weeks have been awful. They always seem upset about something.

The employees are rude and serve the people in the lobby last according to a female employee there who told me that THEY PRIOTIZE DRIVE THU FIRST. So I emailed corporate about the situation I had with the employees. I love Dunkin but man these employees here were not it. Just go to the Dunkin inside of the Inverness Walmart, much better atmosphere.

Came thru drive thru last night around 10:15 pm was gonna order a banana split and order something for my 2 year old son as I asked the girl she gave me a attitude on wanting to make the banana split so I told her nm and I will go take my business somewhere else where ! She was rude and made it seem like she didn’t even want to be their !