Taqueria El Rinconsito

I tried placing an online order but the website kept failing so I called in for help and they said "no it works" I'm like well its not working for me so I ended up coming inside to order. The manager was not very professional or friendly.... I was in the restaurant business so I know exactly how it works. They didn't have salsa but still charged me full price for just the chips when I don't get salsa?? You need to offer a discount or a different item. She said she would give me hot sauce..... Hot sauce is not the same as salsa... and a discount should be offered or don't be selling the chips. Anyways that's not even the biggest thing. She was unprofessional demanding payment sticking her hand out not being friendly or even looking at me just sticki g her hand out. Then she walked away and told me to sign for tip... I wasn't even given a pen so I couldn't sign it then she acted like i was dumb as I told her I didn't get a pen. she pointed at the pens (which there were only 2 that everyone was using without being cleaned or having more clean ones to offer) I STILL tipped her because either work in the Industry and if I didn't get tips I wouldn't be able to live. But come on as a Manager we need to show more professionalism and courtesy and satisfy all our guests. Also provide exceptional customer service.

Do you like long, thick, dark hair in your food? If so, this is the place for you. Obviously no one bothers to wear a hair net. Just filed a complaint with the health dept. I would avoid this place! I would give them a zero if I could. And don't bother to call to speak with the manager to report a problem. They hung up on us 2 times. Disgusting.

I ordered food online for pickup. But. When I finished placing the order a little after midnight it said I could pick it up after 10 am. It was Sunday and I didn't realize they close 3 hours earlier on Sunday. I called them right at 10am the next morning to cancel the order since I was at work and didn't need it the next day. The lady on the phone kept trying to get me to come get it instead of cancelling the order. She finally agreed to cancel it but she never did. I called to complain and she told me to call back in a few days when the manager is there. I got told the same thing when I did call back and after a week of trying to get ahold of someone to refund the order they blocked my cell phone. I went in to ask for my refund and again was told the manager is not there. It's been 2 weeks and still no refund or manager on duty!

Do you like long hair in your food? If so, this is the place for you. My husband ordered a gordita combo tonight. It was delivered by DoorDash. In the 1st bite of food, there was a long, thick, dark hair in the food. Totally disgusting. This is inexcusable. They don't wear hair nets. They deserve a zero. My husband called & asked to speak to the manager. They hung up on him 2 times. We will NEVER order food from there again. Beware!

The staff are nice and friendly. The food is good and the price is very reasonable. All I can say, I am full when I leave this restaurant. The salsa bar is a plus too! If you like fresh tortillas, this is a place to come too. Update, bumping this up to five stars. Always consistent quality and prices are good based on daily/weekly specials. Best deals is when they have taco plates. Parking is very limited and can be tricky trying to enter/exit. Staff are always friendly and accommodating. One of our favorite places to go after leaving here for 10+ years. They now serve breakfast (hashbrowns, eggs, ham), and American hamburgers. I haven't tried either but it's available.